Superior's Office Gurus buys Philippine BPO Select VoiceCom, its first local base
What's the deal? The Office GurusDealroom has a profile for this one. Try Dealroom →, the contact centers unit of Superior Group of CompaniesDealroom has a profile for this one. Try Dealroom → (Nasdaq: SGC), has acquired Select VoiceComDealroom has a profile for this one. Try Dealroom →, a Philippines-based business process outsourcing provider with centers in Cebu City and Davao. Financial terms were not disclosed. The deal was announced in November 2026.
What's the endgame? The acquisition gives The Office Gurus its first direct operating presence in the Philippines, a major global outsourcing market. Select VoiceCom serves clients across healthcare, financial services, legal services, and e-commerce.
Who stays? Co-founders Mark Shapiro and Trevor Michael will remain involved, and Select VoiceCom's operations leadership will keep overseeing both sites within The Office Gurus' global network.
Why now? The Philippine IT-BPM industry still expects growth but is shifting toward higher-value, AI-enabled services amid automation and tougher competition from rival outsourcing destinations.
The Office Gurus plans to apply its Experience Process Outsourcing model and GuruSuite iX technology to agent performance, quality assurance, training, analytics, and customer interaction automation.
The signal: The real test is whether The Office Gurus can turn its new footprint into higher-value, AI-enabled services rather than raw labor capacity. Without a disclosed price or contribution to Superior's results, the deal's financial weight is hard to judge — but it marks a practical bet on the Philippines as outsourcing moves up the value chain.
Read more: citybiz.co
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