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Zendesk

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Cloud-based customer service platform

San Francisco, United StatesFounded 2007AI
Valuation $10B Market cap · 2026
Revenue $1.93B Latest reported FY
EBITDA $138M Latest reported FY

At a glance

Status
Listed
Founded
2007
Headquarters
San Francisco, United States
Listing
IPO 2014
Sector
AI
Power Law
Decacorn$10B+ valuation tierThoroughbred$100M+ revenue

Knowledge graph

News, research, reports and resources connected to this company by Dealroom
News Good Tape buys out newsroom parent, launches Explore memory tool Oct 1, 2026 News Ramp's AI build factory: 75% of pull requests now written by agents Sep 28, 2026 News Zoom buys AI search startup Onyx to win data-sovereignty customers Sep 25, 2026 Analysis Europe's Decacorns & Centicorns — the Map Aug 23, 2026

Investors

11 investors on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Seed1 investor entered at this stage

  • Christoph Janz

Series A1 investor entered at this stage

Series B and later9 investors entered at this stage

Talent

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Employees mapped 7,584 incl. 95 AI specialists
Founders Hidden — book a demo/100 quality score
Key operators 51 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia 12 alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Alumni founders

5 of 12 startups shown

Former Zendesk employees who went on to found companies, sorted by Dealroom signal score.

BaseEst. 2009
Pawel NiznikUnited States
Signal score91
MiddeskEst. 2018
Kurt RuppelUnited States
Signal score90
MindFiEst. 2017
Bjorn LeeSingapore
Signal score89
Ceartas DMCAEst. 2021
DPDan PurcellIreland
Signal score85
knokEst. 2015
Tiago AlvesPortugal
Signal score84
7 more alumni-founded companies in this previewBook a demo

Global footprint

Workforce and web traffic by country
Workforce by country
52 countries with
team presence
🇺🇸 United States36.8%
🇵🇭 Philippines7.5%
🇮🇪 Ireland6.6%
🇦🇺 Australia5.9%
🇵🇱 Poland5.6%
Top 5 of 52 shown
Web traffic by country
66M monthly visits
across markets
🇺🇸 United States32.6%
🇯🇵 Japan11.7%
🇧🇷 Brazil9.7%
🇬🇧 United Kingdom5%
🇫🇷 France3.1%
Top 5 markets shown

Patents

Estimated portfolio value
$5M

37 active patent families included in this estimate.

A patent family groups patent filings for the same invention. Source: Dealroom · PatSnap.

Explore the patent portfolioPatent records, technology areas and peer comparisonsBook a demo

Investments and acquisitions

Disclosed deals where Zendesk was the backer or acquirer, 2014–2026. Toggle between venture rounds, M&A, or both. The map below is grouped by the target company's sector — the colored pill on each chip is the round type.

Portfolio analysis

25 deals across Zendesk's capital deployment.

Where the deals concentrate by sector, stage, and decade.

By sectorCount
    By stageCount
      By periodCount

        Zendesk's portfolio, mapped.

        Stage
        Period
        25 of 25 deals

        Market sentiment

        Posts on X, past 7 days

        An AI-synthesised read of the highest-engagement posts about Zendesk on X, ranked by likes and reposts, corporate channels excluded.

        Reading the room on X — pulling top posts and synthesizing themes…

        Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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