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Zendesk

AI · San Francisco, United States · Founded 2007 · IPO 2014 Unicorn

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Valuation

$9.63B

Market cap · 2026

Revenue

$1.93B

Latest reported FY

Investors

11 investors on Zendesk's cap table

Sourced from Dealroom's funding history. Tap any card for that investor's profile.

Seed 1 investor entered at this stage

Christoph Janz

Series A 1 investor entered at this stage

CRV

Series B+ 9 investors entered at this stage

Employee Stock Option Fund (ESO Fund)

Index Ventures

Silicon Valley Bank

Global footprint

Where Zendesk has talent and traffic

AI talent share

1.4% of workforce is AI talent
(95 of 6,961 staff)

Core AI340.49%

Other AI610.88%

Non-AI workforce6,86698.64%

Web traffic by country

68M monthly visits
across markets

🇺🇸 United States32.9%

🇧🇷 Brazil11.2%

🇯🇵 Japan10.3%

🇬🇧 United Kingdom5%

🇩🇪 Germany3.1%

Top 5 markets shown

Patent intelligence

$3M patent portfolio · 34 active families

Total estimated portfolio value via Dealroom Patent Intelligence (Patsnap), with quality scores compared against same-sector peers.

Estimated portfolio value

$3M

0.03% of market cap · 10.3× the top peer Intercom ($315k)

34 active patent families

Where Zendesk innovates Customer supportData scienceData miningTicketReal-time computing

Below peer median on Strategic, Market

Quality vs same-sector peers

Zendesk on the five Patsnap quality dimensions

Zendesk in orange. Same-sector peers are the top filers by total patent value. All scores 0–100; higher is stronger.

Compare against

Patent quality scores (0–100)

Source: Dealroom Patent Intelligence · Patsnap

Tech-focus vs peers

Where Zendesk concentrates inside the peer cluster

Axes are the most-shared Patsnap topics across Zendesk and its top peers. Each polygon's reach on an axis = how prominent that topic is in that company's portfolio (#1 topic = 100, #10 = 10, absent = 0).

Compare against

Top-topic prominence (rank inverted, 0–100)

Source: Dealroom Patent Intelligence · Patsnap top-10 topics per company

This is teaser data. The full per-sub-category breakdown, individual patent records, and quality-score history are on the Dealroom platform — request a demo to access.

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