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Zendesk

AI · San Francisco, United States · Founded 2007 · IPO 2014

Cloud-based customer service platform

Valuation $10B
Revenue $1.93B
EBITDA $138M

Investors

11 investors on Zendesk's cap table

Sourced from Dealroom's funding history. Investor profile links are shown where available.

Seed 1 investor entered at this stage
Christoph Janz
Series A 1 investor entered at this stage

Global footprint

Where Zendesk has talent and traffic

Workforce by country
52 countries with
team presence
🇺🇸 United States36.8%
🇵🇭 Philippines7.5%
🇮🇪 Ireland6.6%
🇦🇺 Australia5.9%
🇵🇱 Poland5.6%
Top 5 of 52 shown
Web traffic by country
66M monthly visits
across markets
🇺🇸 United States32.6%
🇯🇵 Japan11.7%
🇧🇷 Brazil9.7%
🇬🇧 United Kingdom5%
🇫🇷 France3.1%
Top 5 markets shown

Talent graph

The shape of Zendesk's talent

Dealroom maps Zendesk's team person by person — pinpointing the standout operators and scoring them across the six dimensions investors underwrite. The counts and shape below are a public preview; the named individuals and exact scores live in the platform.

51 standout operatorsDealroom-flagged across the org
95 AI specialistsincl. 34 core researchers
7,584 employees mappedperson by person
DimensionScore
AI Talentlive Score hidden — book a demo
Engineering Score hidden — book a demo
Product Score hidden — book a demo
Go-to-market Score hidden — book a demo
Leadership Score hidden — book a demo
Research Score hidden — book a demo
Book a demo to unlock Zendesk's exact scores

Source: Dealroom Talent Intelligence. Public profiles show counts and the team's shape only — request a demo for the named individuals, per-person seniority and tenure, and team benchmarks vs peers.

Patent intelligence

$5M patent portfolio · 37 active families

Estimated portfolio value
$5M
0.05% of market cap · comparable to top peer Talkdesk ($4M)
37 active patent families
Where Zendesk innovates Computer engineeringCustomer supportData miningData scienceDatabase

Where Zendesk concentrates vs peers

Each axis is a top-10 topic across Zendesk and its closest peers. #1 = 100, #10 = 10, absent = 0.

Compare against

Source: Dealroom Patent Intelligence · Patsnap. Request a demo for the full per-sub-category breakdown, individual records, and quality-score history.

Capital deployed

Zendesk's 25 investments and acquisitions.

Every disclosed deal where Zendesk appeared as a backer or acquirer, 2014–2026. Toggle between venture rounds, M&A, or both. The map below is grouped by the target company's sector — the colored pill on each chip is the round type.

Portfolio analysis

25 deals across Zendesk's capital deployment.

Where the deals concentrate by sector, stage, and decade.

By sectorCount
    By stageCount
      By periodCount

        02 · Portfolio market map

        Zendesk's portfolio, mapped.

        Each chip is one company. Pill colour shows round type — green for Seed, blue for Series A, purple for B/C+, pink for late-stage, amber for M&A. Bigger sectors keep their full list behind “+ N more”.

        Stage
        Period
        25 of 25 deals

        Market sentiment

        What the market is saying about Zendesk

        An AI-synthesized read of the highest-engagement posts about Zendesk on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

        Reading the room on X — pulling top posts and synthesizing themes…

        Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

        See Zendesk on the full Dealroom platform

        Live deal flow, founder pedigree, hiring signals, revenue trajectory, and the full cap table.