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VoiceOps
AI powered analytics for sales calls
About VoiceOps
VoiceOps provides an AI-powered platform that analyzes customer conversations for sales and support teams. The company primarily serves B2C companies in sectors such as education and financial services, helping them to understand and learn from their customer interactions.
The core of VoiceOps' offering is its ability to transcribe and analyze 100% of calls, a significant increase from the industry standard of random-sample-based quality assurance. This allows businesses to move from manual call grading to an automated system that provides data-driven insights. The platform is designed to be implemented quickly, with a ramp-up time of about two weeks.
VoiceOps' business model is centered on providing actionable intelligence to various departments within a company, including sales, marketing, product, and compliance teams. By identifying key moments in customer conversations, the platform helps to coach sales representatives at scale, ensure compliance with regulations, and provide a deeper understanding of customer needs and objections. This, in turn, can lead to increased revenue and cost savings for its clients.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2016
- Headquarters
- New York City, United States
- Employees
- 13
- Open positions
- 2
- Dealroom signal
- 70.0/100
- Sector
- Marketing, Business Development, Analytics, CRM, Core AI, Call Center, Hard Tech, AI Applications, YC W17, DT and LS
- Technology
- Artificial Intelligence, Deep Tech, Machine Learning, Nanotech
- Client focus
- b2b
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| EARLY VC✓Equity / VC | Mar 2025 | $5M | $45M | Precursor Ventures · Village Global · Twelve Below · Varsha Rao | ↗ |
| OtherOther financing | Mar 2021 | $0 | — | 10X Capital | — |
Growth signals
Latest recorded traffic for VoiceOps is 4.6K monthly website visits, up 3185.7% over the last three months. VoiceOps's team declined 7.1% over the past year.
Similar companies
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed4 investors entered at this stage
Series A10 investors entered at this stage
Bain Capital Ventures
Twelve Below
Bonfire Ventures
Precursor Ventures
Village Global
Varsha Rao
Mana Ventures
Four Acres Venture Capital
Kearny Jackson
Not Boring Capital
Other known investors3 additional known investors
10X Capital- CUCSC Upshot
Thiel Fellowship
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about VoiceOps on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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