UJET

Other B2B Software · San Francisco, United States · Founded 2015

UJET provides a Contact Center as a Service (CCaaS) and Workforce Management (WFM) platform that is powered by AI. The company's platform is designed to help organizations of all sizes deliver better customer experiences. UJET's platform is cloud-native and includes features such as AI-powered self-service, agent guidance, and process automation. The platform also integrates with a variety of other business tools, such as CRMs and IVRs. UJET's business model is subscription-based, and the company charges its customers a per-agent, per-month fee. The company's target market is organizations of all sizes, from small businesses to large enterprises. Keywords: CCaaS, WFM, AI, customer experience, cloud-native, self-service, agent guidance, process automation, CRM, IVR

Valuation $500M–1B

Revenue $100–500M

Headcount 100–500

Total funding $100–500M

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Investors

11 investors on UJET's cap table

Sourced from Dealroom's funding history. Investor profile links are shown where available.

Seed 3 investors entered at this stage

DCM

Relay Ventures

Resolute Ventures

Series A 2 investors entered at this stage

Kleiner Perkins

Comerica Bank

Series B+ 6 investors entered at this stage

Sapphire Ventures

Citi Ventures

Ion Pacific

KeyBank

Ericsson Ventures

Global footprint

Where UJET has talent and traffic

Workforce by country

15 countries with
team presence

🇺🇸 United States53.6%

🇰🇷 South Korea12.4%

🇵🇹 Portugal12%

🇧🇩 Bangladesh4.3%

🇮🇪 Ireland4.3%

Top 5 of 15 shown

Talent graph

The shape of UJET's talent

Dealroom maps UJET's team person by person — pinpointing the standout operators and scoring them across the six dimensions investors underwrite. The counts and shape below are a public preview; the named individuals and exact scores live in the platform.

15 team members profilednamed & role-tagged by Dealroom

292 employeestotal headcount

3 executives & foundersidentified by name

DimensionScore

AI Talent

Engineering

Product

Go-to-market

Leadership

Research

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Source: Dealroom Talent Intelligence. Public profiles show counts and the team's shape only — request a demo for the named individuals, per-person seniority and tenure, and team benchmarks vs peers.

Market sentiment

What the market is saying about UJET

An AI-synthesized read of the highest-engagement posts about UJET on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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