U
UJET
The world’s first and only cloud contact center platform for smartphone era CX
About UJET
UJET provides a Contact Center as a Service (CCaaS) and Workforce Management (WFM) platform that is powered by AI. The company's platform is designed to help organizations of all sizes deliver better customer experiences.
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UJET's platform is cloud-native and includes features such as AI-powered self-service, agent guidance, and process automation. The platform also integrates with a variety of other business tools, such as CRMs and IVRs. UJET's business model is subscription-based, and the company charges its customers a per-agent, per-month fee. The company's target market is organizations of all sizes, from small businesses to large enterprises.
At a glance
- Status
- Operational
- Founded
- 2015
- Headquarters
- San Francisco, United States
- Employees
- 292
- Open positions
- None listed
- Dealroom signal
- 61.2/100
- Industry
- Enterprise Software
- Sector
- Other B2B Software, App, Collaboration, SaaS, Social, Social Media, Messaging, Platform, Chat
- Business model
- SaaS
- Client focus
- b2b
- Investment activity
- 1 company, latest Nov 2025
- Capital deployed
- —
- Preferred round
- ACQUISITION
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES DOther financing | Sep 2024 | $76M | $500M | DCM · GV · Kleiner Perkins · Citi Ventures | ↗ |
| SERIES COther financing | Jun 2020 | $55M | $220M | DCM · Kleiner Perkins · Sapphire Ventures · Resolute Ventures | — |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for UJET is 78K monthly website visits, down 22% over the last three months. UJET's team grew 0% over the past year.
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed3 investors entered at this stage
DCM
Relay Ventures
Resolute Ventures
Series A2 investors entered at this stage
Kleiner Perkins
Comerica Bank
Series B and later6 investors entered at this stage
Sapphire Ventures
GV
Citi Ventures
Ion Pacific
KeyBank
Ericsson Ventures
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about UJET on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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