D
Dixa
AI · Copenhagen, Denmark · Founded 2015
Dixa is the customer service platform that has everything you need for connected experiences MoreLess
Dixa is a startup that operates in the customer service sector, providing an all-in-one conversational customer service platform. The platform is designed to help businesses of all sizes create and maintain customer loyalty. The company's unique selling proposition is its ability to scale customer loyalty through its platform, making it a suitable choice for businesses experiencing growth or anticipating it.
Dixa's platform is equipped with a suite of AI-powered features that allow businesses to provide fast and personalized service to their customers. The AI and intelligent automation features help shape customer interactions to be as meaningful and efficient as possible. This is particularly beneficial for businesses that hire seasonal agents, as the platform allows them to be fully operational within a few weeks, saving businesses the extra cost associated with seasonal hires.
The platform also includes easy-to-read dashboards that help businesses track and improve team performance. The built-in quality assurance (QA) feature aids in the continuous improvement of the team.
Dixa's business model is likely based on a subscription or usage-based model, where businesses pay to use the platform. The company operates in the customer service software market, serving a wide range of clients from different industries.
Keywords: Customer Service, Conversational Platform, Customer Loyalty, AI-Powered Features, Intelligent Automation, Fast Service, Personalized Service, Team Performance Tracking, Quality Assurance, Subscription-Based.
Company overview
Dixa company information
The essential company record, classifications and operating signals in one place.
- Status
- Operational
- Founded
- 2015
- Headquarters
- Copenhagen, Denmark
- Employees
- 158
- Open positions
- 3
- Dealroom signal
- 67.0
- Investment activity
- 3 companies · latest Mar 2022
- Capital deployed
- —
- Preferred round
- ACQUISITION
Valuation & funding
Dixa funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES COther financing | Jul 2021 | $105M | $420M | Project A · Notion Capital · General Atlantic · Seed Capital | — |
| SERIES BOther financing | Feb 2020 | $36M | $144M | Project A · Seed Capital · Notion Capital | ↗ |
| SERIES AOther financing | Feb 2019 | $14M | $56M | Seed Capital · Project A | ↗ |
| EARLY VCOther financing | Jan 2018 | $1.6M | $6.5M | Seed Capital · Preben Damgaard | — |
| SEEDOther financing | May 2016 | $1M | $4.1M | Nikolaj Kornum | — |
Financials
Revenue, earnings and profit over time
Reported history and available estimates. Estimated years are marked “E”; sparse fields are left blank rather than inferred.
| Year | EBITDA | Margin |
|---|---|---|
| 2026 | −$25M | — |
| 2025 | −$25M | — |
| 2024 | −$25M | — |
| 2023 | −$25M | — |
| 2022 | −$25M | — |
| 2021 | −$14M | — |
| 2020 | −$54K | — |
Growth signals
Dixa website traffic
Latest recorded traffic for Dixa is 77K monthly website visits, up 57.1% over the last three months. Dixa's team declined 8.1% over the past year.
Hiring
Open positions at Dixa
Current openings linked to this company in Dealroom.
Comparisons
Dixa compared with similar companies
Dealroom’s weighted taxonomy model identifies the closest operating peers. Company identity and context stay open; selected comparison metrics preview what is available in the platform.
Capital deployed
Dixa investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
MiurosLyon, FranceSaaS for Enterprise and large SMEs, that digs with AI into one of the most underused corporate asset: the Customer Service data, to get the most out of it
$8.8Mvaluation
SolvemateBerlin, GermanyCustomer service automation platform powered by smart conversational AI to allow companies to create highly personalized chatbot conversations at scale
$4.4Mvaluation
ElevioMelbourne, AustraliaIntegrated, contextual support to improve your customer care. Reduce your support load while supporting your users.
$4.1Mvaluation
Talent graph
Dixa's talent
Source: Dealroom Talent Intelligence.
Global footprint
Where Dixa has talent and traffic
team presence
In the news
Latest news about Dixa
Recent press, funding announcements, and product moves mentioning Dixa — open to read from the original sources.
Market sentiment
What the market is saying about Dixa
An AI-synthesized read of the highest-engagement posts about Dixa on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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