T
Touch Commerce
Marketing · Agoura Hills, United States · Founded 1999
Enterprise Live Chat Tools, Mobile Customer Support and Omni-Channel Customer Engagement Solutions MoreLess
TouchCommerce, now part of Nuance Communications, specializes in providing advanced conversational AI solutions designed to enhance productivity and amplify human intelligence. The company operates in various markets including healthcare, financial services, telecommunications, and government sectors. TouchCommerce's core business model revolves around offering software and cloud-based solutions that understand, analyze, and respond to human language. These solutions are aimed at improving customer engagement and operational efficiency for their clients. The company generates revenue through the sale of its AI-driven software products and associated services, catering to both enterprise and consumer needs.
Keywords: Conversational AI, productivity, human intelligence, healthcare, financial services, telecommunications, government, cloud-based solutions, customer engagement, operational efficiency.
Company overview
Touch Commerce company information
The essential company record, classifications and operating signals in one place.
- Status
- Acquired
- Founded
- 1999
- Headquarters
- Agoura Hills, United States
- Employees
- 27
- Open positions
- None listed
- Dealroom signal
- 69.3
Valuation & funding
Touch Commerce funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| ACQUISITION✓Exit | Aug 2016 | $215M | $215M | Nuance Communications | — |
| SERIES E✓Equity / VC | Mar 2009 | $10M | $40M | Sierra Ventures | — |
| SERIES D✓Equity / VC | Aug 2007 | $5M | $20M | Emergence · Dolphin Equity Partners · Hudson Ventures · Partech | — |
| SERIES C✓Equity / VC | Dec 2006 | $7.8M | $31M | Emergence | — |
| SERIES B✓Equity / VC | Apr 2004 | $4.5M | $18M | Dolphin Equity Partners · Hudson Ventures · Hudson Capital Management | — |
| SERIES A✓Equity / VC | Dec 2002 | Undisclosed | — |
Financials
Workforce over time
Available workforce history. Financial fields without reported data are omitted.
| Year | Employees |
|---|---|
| 2026 | 26 |
| 2025 | 30 |
| 2024 | 30 |
| 2023 | 30 |
Growth signals
Touch Commerce website traffic
Latest recorded traffic for Touch Commerce is 220 monthly website visits, down 37.1% over the last three months. Touch Commerce's team declined 10% over the past year.
Comparisons
Touch Commerce compared with similar companies
Dealroom’s weighted taxonomy model identifies the closest operating peers. Company identity and context stay open; selected comparison metrics preview what is available in the platform.
Talent graph
Touch Commerce's talent
Source: Dealroom Talent Intelligence.
Global footprint
Where Touch Commerce has talent and traffic
In the news
Latest news about Touch Commerce
Recent press, funding announcements, and product moves mentioning Touch Commerce — open to read from the original sources.
Market sentiment
What the market is saying about Touch Commerce
An AI-synthesized read of the highest-engagement posts about Touch Commerce on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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