P
Pylon
Marketing · San Francisco, United States · Founded 2022
Pylon is a B2B-focused alternative to Zendesk, offering ticketing, omnichannel integrations, chat, knowledge base, AI support, and more for post-sales teams MoreLess
Pylon is a modern alternative to Zendesk, specifically optimized for B2B environments. The company offers a comprehensive suite of tools designed to streamline post-sales operations. Key features include a robust ticketing system, B2B omnichannel integrations such as Slack Connect and Microsoft Teams, a modern chat widget, and a knowledge base. Additionally, Pylon provides an AI support bot, account management tools, and customer marketing solutions. The business primarily serves B2B clients, operating in the customer support and post-sales service market. Pylon's business model revolves around providing a subscription-based service, generating revenue through recurring payments from its clients. The platform aims to enhance the efficiency and effectiveness of post-sales teams by integrating multiple functionalities into a single, cohesive system.
Keywords: B2B, ticketing system, omnichannel integrations, AI support bot, account management, customer marketing, post-sales, subscription-based, Slack Connect, Microsoft Teams.
Company overview
Pylon company information
The essential company record, classifications and operating signals in one place.
- Status
- Operational
- Founded
- 2022
- Headquarters
- San Francisco, United States
- Employees
- 159
- Open positions
- 46
- Dealroom signal
- 92.2
Valuation & funding
Pylon funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES BOther financing | Aug 2025 | $31M | $124M | General Catalyst · Y Combinator · Andreessen Horowitz · Bain Capital Ventures | ↗ |
| SERIES AOther financing | Aug 2024 | $17M | $68M | Y Combinator · General Catalyst · Andreessen Horowitz | ↗ |
| SEEDOther financing | Jul 2023 | $3.2M | $13M | Y Combinator · Horizon · Comma VC · AirAngels | ↗ |
| SEEDOther financing | Apr 2023 | $125K | $500K | Y Combinator | ↗ |
Financials
Revenue and workforce over time
Available revenue and workforce history. Fields without reported data are omitted.
| Year | Revenue | Growth | Employees |
|---|---|---|---|
| 2026 | $10M | 0% | 159 |
| 2025 | $10M | — | 102 |
Growth signals
Pylon website traffic
Latest recorded traffic for Pylon is 370K monthly website visits, down 7.5% over the last three months. Pylon's team grew 55.9% over the past year.
Hiring
Open positions at Pylon
Current openings linked to this company in Dealroom.
Comparisons
Pylon compared with similar companies
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Talent graph
Pylon's talent
Source: Dealroom Talent Intelligence.
Global footprint
Where Pylon has talent and traffic
team presence
In the news
Latest news about Pylon
Recent press, funding announcements, and product moves mentioning Pylon — open to read from the original sources.
Market sentiment
What the market is saying about Pylon
An AI-synthesized read of the highest-engagement posts about Pylon on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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