COMPANY PROFILE

Pylon

Pylon is a B2B-focused alternative to Zendesk, offering ticketing, omnichannel integrations, chat, knowledge base, AI support, and more for post-sales teams

San Francisco, United StatesFounded 2022Marketing

Valuation $100–250M Last recorded · 2025

Revenue $10–50M Latest reported FY

Headcount 100–500 Current team size

Total funding $50–100M Disclosed equity funding

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About Pylon

Pylon is a modern alternative to Zendesk, specifically optimized for B2B environments. The company offers a comprehensive suite of tools designed to streamline post-sales operations. Key features include a robust ticketing system, B2B omnichannel integrations such as Slack Connect and Microsoft Teams, a modern chat widget, and a knowledge base. Additionally, Pylon provides an AI support bot, account management tools, and customer marketing solutions. The business primarily serves B2B clients, operating in the customer support and post-sales service market. Pylon's business model revolves around providing a subscription-based service, generating revenue through recurring payments from its clients. The platform aims to enhance the efficiency and effectiveness of post-sales teams by integrating multiple functionalities into a single, cohesive system.

MoreLess Source: Dealroom company data

At a glance

Status: Operational
Founded: 2022
Headquarters: San Francisco, United States
Employees: 159
Open positions: 46
Dealroom signal: 92.2/100
Industry: Marketing
Sub-industry: Marketing Analytics, CRM & Sales
Sector: Marketing, YC W23
Business model: SaaS
Client focus: b2b
Links: Website LinkedIn

Knowledge graph

Founder mafia, market maps, research and news connected to this company by Dealroom

Funding history

4 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
SERIES BOther financing	Aug 2025	$31M	$124M	General Catalyst · Y Combinator · Andreessen Horowitz · Bain Capital Ventures	↗
SERIES AOther financing	Aug 2024	$17M	$68M	Y Combinator · General Catalyst · Andreessen Horowitz	↗

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Financials

Revenue over time

Revenue, earnings and other financial measures where available. Years marked “E” are estimates.

Year	Revenue	Growth
2026
2025		—

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Growth signals

Pylon website traffic

Latest recorded traffic for Pylon is 370K monthly website visits, down 7.5% over the last three months. Pylon's team grew 55.9% over the past year.

Latest monthly visits370K 3-month web change-7.5% 1-year team growth+55.9%

Monthly website visitsFeb 2023–Jul 2026

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Open positions

Openings linked to this company in Dealroom

Founding Account Executive, EMEALondon, United Kingdom, Northern Europe, Europe · Sales · Aug 25, 2026 Head of MarketingSan Francisco, California, United States, Northern America, Americas · Marketing & Communication · Aug 18, 2026 Group Product Manager, SupportSan Francisco, California, United States, Northern America, Americas · Business Development · Aug 11, 2026 Marketing Operations LeadSan Francisco, California, United States, Northern America, Americas · Marketing & Communication · Jul 31, 2026 Software Engineer, New GradSan Francisco, California, United States, Northern America, Americas · Backend Development · Jul 21, 2026 Software Engineer, ProductSan Francisco, California, United States, Northern America, Americas · Backend Development · Jul 21, 2026 Software Engineer, InfrastructureSan Francisco, California, United States, Northern America, Americas · Backend Development · Jul 21, 2026 Head of SupportSan Francisco, California, United States, Northern America, Americas · CSM & Support · Jul 21, 2026

8 distinct openings shownExplore hiring signals →

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