K

Kasisto

Fintech · New York City, United States · Founded 2013

Kasisto is a leading provider of conversational AI solutions specifically designed for the banking and financial services industry. The company’s flagship product, KAI, is a digital experience platform that leverages advanced artificial intelligence to facilitate personalized, contextual, and insightful conversations between financial institutions and their customers. KAI is built on years of AI research from SRI International, ensuring it delivers high-quality, scalable interactions across various digital channels. Kasisto primarily serves banks, credit unions, and other financial institutions looking to enhance their customer engagement and operational efficiency. The platform helps these clients automate and augment customer interactions, providing a seamless and human-like experience that can handle a wide range of banking tasks, from answering queries to executing transactions. Operating in the fintech market, Kasisto employs a SaaS (Software as a Service) business model. The company generates revenue through subscription fees, which financial institutions pay to access and utilize the KAI platform. This model allows Kasisto to offer continuous updates and improvements to its AI capabilities, ensuring clients always have access to the latest technology. Kasisto’s innovative approach to conversational AI has positioned it as a key player in the digital transformation of the banking sector. By enabling financial institutions to offer more engaging and efficient customer service, Kasisto helps them stay competitive in an increasingly digital world. Keywords: Conversational AI, Digital Banking, Virtual Assistants, Customer Engagement, Financial Services, SaaS, AI Research, Automation, Personalization, Fintech.