G
Genesys Telecommunication Labs
Powering the world’s best customer experiences, across every channel, on-premise and in the cloud. #MomentsConnected
At a glance
- Founded
- 1991
- Headquarters
- Menlo Park, United States
- Sector
- AI
- Power Law
- Decacorn$10B+ valuation tierThoroughbred$100M+ revenue
Research & analysis
Latest news
Press, funding announcements and product moves mentioning Genesys Telecommunication Labs.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series B and later6 investors entered at this stage
D1 Capital Partners
Zoom
Salesforce Ventures- SVServiceNow Ventures
BlackRock
ServiceNow
Source: Dealroom Talent Intelligence.
Alumni founders
Former Genesys Telecommunication Labs employees who went on to found companies, sorted by Dealroom signal score.
ACARENA CLUBEst. 2021
Jesse GlassUnited States
SESeamless.AIEst. 2008
Brandon BornancinUnited States
HLHuckleberry LabsEst. 2017
MEMetadataEst. 2015
Yan ManevichUnited States
CYCyaraEst. 2006
Alok KulkarniUnited StatesGlobal footprint
team presence
across markets
Patents
521 active patent families included in this estimate.
A patent family groups patent filings for the same invention. Source: Dealroom · PatSnap.
Investments and acquisitions
Disclosed deals where Genesys Telecommunication Labs was the backer or acquirer, 2013–2025. Toggle between venture rounds, M&A, or both. The map below is grouped by the target company's sector — the colored pill on each chip is the round type.
12 deals across Genesys Telecommunication Labs's capital deployment.
Where the deals concentrate by sector, stage, and decade.
Where Genesys Telecommunication Labs deploys vs peers
Each axis is a Dealroom topic tag — picked from the cluster's most-tagged themes. Values are normalized per axis: the peer with the highest tag-coverage on that axis sits at the edge, others scale relative to them. Toggle between M&A, venture, or both.
Genesys Telecommunication Labs's portfolio, mapped.
Each chip is one company. Pill colour shows round type — green for Seed, blue for Series A, purple for B/C+, pink for late-stage, amber for M&A. Bigger sectors keep their full list behind “+ N more”.
Market sentiment
An AI-synthesised read of the highest-engagement posts about Genesys Telecommunication Labs on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
See Genesys Telecommunication Labs on the full Dealroom platform
Live deal flow, founder pedigree, hiring signals, revenue trajectory, and the full cap table.