C
Conversocial
Conversocial, Inc. develops and operates a real-time social media management system. The Company offers engagement analytics and comment management tools, as well as provides marketing and customer…
About Conversocial
Conversocial operates in the customer experience management industry, providing a platform that enables seamless customer conversations across various messaging channels. The company primarily serves businesses looking to improve their customer service operations by integrating messaging and automation. Conversocial's business model revolves around offering a Software-as-a-Service (SaaS) solution that helps companies drive customer acquisition, enhance customer satisfaction, and improve operational efficiency. The platform allows agents to manage customer interactions more effectively, leading to higher productivity and better customer experiences. Conversocial generates revenue through subscription fees for its platform, targeting enterprises that prioritize customer engagement and operational efficiency. The market for Conversocial includes sectors such as retail, travel, and telecommunications, where customer service is a critical component of the business strategy. By leveraging messaging channels and automation, Conversocial helps brands deliver real-time, asynchronous customer experiences, resulting in increased customer satisfaction and lower operational costs.
Source: Dealroom company dataAt a glance
- Status
- Acquired
- Founded
- 2009
- Headquarters
- New York City, United States
- Employees
- 10
- Open positions
- None listed
- Dealroom signal
- 61.8/100
- Industry
- Marketing
- Sector
- Marketing, PR, Analytics, SaaS, Social, Social Media, Messaging, CRM, Customer Service, Branding, Sharing Economy, Platform
- Business model
- SaaS
- Client focus
- b2b
- Investment activity
- 2 companies, latest Mar 2019
- Capital deployed
- —
- Preferred round
- ACQUISITION
Latest news
Press, funding announcements and product moves mentioning Conversocial.
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| ACQUISITION✓Exit | Sep 2021 | $0 | — | Verint | — |
| SERIES B✓Equity / VC | Oct 2015 | $11M | $44M | Octopus Ventures · Molten Ventures · Dawn Capital | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Conversocial is 7.8K monthly website visits, down 29.1% over the last three months. Conversocial's team declined 82.5% over the past year.
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Company identity and context are open; selected comparison metrics preview what is available on the platform.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
HipmobPalo Alto, United StatesHipmob brings easy-to-use live chat, helpdesk, feedback, and customer engagement tools to mobile and tablet businesses
$500Kvaluation
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A4 investors entered at this stage
Molten Ventures
Octopus Ventures
Threshold Ventures
Dawn Capital
Other known investors2 additional known investors
Verint
Alliott Cole
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Conversocial on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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