COMPANY PROFILE

Cloudcherry

The #1 Voice of the Customer software that gives you the simplest & fastest insights to improve your brand's Customer Experience

Chennai, IndiaFounded 2013Marketing

Valuation $25–50M Last recorded · 2018

Headcount <100 Current team size

Total funding $10–50M Disclosed equity funding

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About Cloudcherry

Founded in 2014 by Vinod Muthukrishnan and Nagendra CL, CloudCherry is a company that specializes in customer experience management. Muthukrishnan, a former merchant navy officer turned tech entrepreneur, co-founded the company with the vision of providing businesses with a tool to understand and improve the customer journey in real-time.

CloudCherry operates on a Software-as-a-Service (SaaS) model, offering a platform that enables businesses to collect and analyze customer feedback across multiple channels. The company's product allows users to create surveys, measure Net Promoter Score (NPS), and gain insights into customer sentiment. A key feature of the platform is its predictive analytics engine, which provides contact center agents with real-time suggestions for up-selling, cross-selling, and service modifications to enhance the customer experience. The company was acquired by Cisco, a major milestone that underscores its position in the market.

MoreLess Source: Dealroom company data

At a glance

Status: Acquired
Founded: 2013
Headquarters: Chennai, India
Employees: 37
Open positions: None listed
Dealroom signal: 71.2/100
Sub-industry: CRM & Sales
Sector: Marketing, Text Analytics, Analytics, Market Intelligence, Retail, Cloud Computing, Data Analytics, Predictive Analytics, Customer Service, Business Intelligence
Technology: Deep Tech, Recognition Technology
Business model: SaaS
Client focus: b2b
Links: Website LinkedIn X

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News, research, reports and resources connected to this company by Dealroom

Funding history

7 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
ACQUISITION✓Exit	Aug 2019	$0	—	Raisin	—
EARLY VCEquity / VC	Jan 2019	$0	—	InnoVen Capital	—

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Growth signals

Cloudcherry website traffic

Latest recorded traffic for Cloudcherry is 7.1K monthly website visits, down 69.1% over the last three months. Cloudcherry's team declined 9.8% over the past year.

Latest monthly visits7.1K 3-month web change-69.1% 1-year team growth-9.8%

Monthly website visitsApr 2016–Sep 2022

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