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Catalyst

Marketing · New York City, United States · Founded 2017

A software platform for customer success teams, product managers, marketers, and data scientists MoreLess

Catalyst.io is a client success platform designed to help businesses maximize their customer relationships and drive growth. Operating primarily in the SaaS (Software as a Service) market, Catalyst serves a diverse range of clients, from small startups to large enterprises, who seek to enhance their customer success strategies. The platform integrates with leading customer success management tools, providing a comprehensive solution for tracking customer health, automating workflows, and identifying upsell opportunities. Catalyst's business model revolves around subscription-based revenue, where clients pay for access to the platform's suite of features and tools. By focusing on customer-led growth, Catalyst enables companies to increase productivity, align their go-to-market teams, and proactively manage customer risks. The company is headquartered in New York City, with team members across the United States and Canada.

Keywords: client success, SaaS, customer growth, revenue expansion, workflow automation, customer health, upsell opportunities, subscription-based, proactive management, go-to-market alignment.

Company overview

Catalyst company information

The essential company record, classifications and operating signals in one place.

Status
Acquired
Founded
2017
Headquarters
New York City, United States
Employees
47
Open positions
None listed
Dealroom signal
61.8
sub industryCRM & Salesbusiness modelSaaSsectorCRMsectorCustomer ServicesectorEdtech RelatedindustryMarketingindustryEnterprise Softwareclient focusb2b

Valuation & funding

Catalyst funding history

Company financing events and reported valuations.

Deal typeDateAmountValuationInvestorsSource
ACQUISITIONOther financing Feb 2024 $0 Totango
LATE VCOther financing Oct 2023 $0 ServiceNow Ventures
LATE VCOther financing May 2023 $0 Databricks Ventures
LATE VCOther financing Sep 2022 $21M $85M Undisclosed
LATE VCOther financing Mar 2022 $21M $125M Stepstone · Accel · Spark Capital · TRUE Capital Management
SERIES BOther financing Apr 2020 Accel · Spark Capital
SERIES AOther financing Jul 2019 Accel
EARLY VCOther financing Sep 2018 Work-Bench
EARLY VCOther financing Apr 2018 Ludlow Ventures · Compound · True Ventures
Showing 9 recorded eventsUnlock the complete deal history →

Financials

Revenue and workforce over time

Available revenue and workforce history. Fields without reported data are omitted.

YearRevenueGrowthEmployees
2026 $4.1M 0% 47
2025 $4.1M 0% 369
2024 $4.1M 0% 369
2023 $4.1M 0% 384
2022 $4.1M 0% 252
2021 $4.1M 0%
2020 $4.1M
Company filings, research estimates and Dealroom dataOpen the full financial model →

Growth signals

Catalyst website traffic

Latest recorded traffic for Catalyst is 19K monthly website visits, down 17.4% over the last three months. Catalyst's team declined 87.3% over the past year.

Latest monthly visits19K 3-month web change-17.4% 1-year team growth-87.3%
Monthly website visits71 observations · Apr 2020–Jul 2026
Hover or focus a point to see its exact monthly valueCompare with peers →

Comparisons

Catalyst compared with similar companies

Dealroom’s weighted taxonomy model identifies the closest operating peers. Company identity and context stay open; selected comparison metrics preview what is available in the platform.

Showing 8 of the closest matchesCompare every metric →

Talent graph

Catalyst's talent

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Team profiled 29 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators Hidden — book a demo quality score
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Investors

12 investors on Catalyst's cap table

Sourced from Dealroom's funding and investor records. Investor profile links are shown where available.

Series A 6 investors entered at this stage
Series B+ 5 investors entered at this stage
Stepstone
TRUE Capital Management
Gold House Ventures
Databricks Ventures
ServiceNow Ventures
Other known 1 additional known investor
Totango

Global footprint

Where Catalyst has talent and traffic

Workforce by country
6 countries with
team presence
🇺🇸 United States76.7%
🇨🇦 Canada17.8%
🇬🇧 United Kingdom1.4%
🇰🇭 Cambodia1.4%
🇦🇺 Australia1.4%
Top 5 of 6 shown

In the news

Latest news about Catalyst

Recent press, funding announcements, and product moves mentioning Catalyst — open to read from the original sources.

See all news

Market sentiment

What the market is saying about Catalyst

An AI-synthesized read of the highest-engagement posts about Catalyst on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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