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COMPANY PROFILE

Freshworks

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Provides businesses with SaaS customer engagement solutions

San Mateo, United StatesFounded 2010Marketing
Valuation $2.40B Market cap · Aug/2026
Revenue $961M Latest reported FY
EBITDA $40M Latest reported FY

At a glance

Founded
2010
Headquarters
San Mateo, United States
Listing
IPO 2021
Sector
Marketing
Power Law
Unicorn$1–10B valuation tierThoroughbred$100M+ revenue

Latest news

Press, funding announcements and product moves mentioning Freshworks.

See all news

Investors

7 investors on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Seed2 investors entered at this stage

Series B and later5 investors entered at this stage

Employees mapped 7,628 incl. 8 AI specialists
Founders Hidden — book a demo/100 quality score
Key operators 14 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia 12 alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Global footprint

Workforce and web traffic by country
Workforce by country
44 countries with
team presence
🇮🇳 India82.9%
🇺🇸 United States9.6%
🇬🇧 United Kingdom2.2%
🇩🇪 Germany1%
🇦🇺 Australia0.6%
Top 5 of 44 shown
Web traffic by country
1.4M monthly visits
across markets
🇺🇸 United States22.8%
🇮🇳 India15.8%
🇬🇧 United Kingdom4.9%
🇩🇪 Germany3.2%
🇮🇹 Italy2.1%
Top 5 markets shown

Patents

Estimated portfolio value
$3M

35 active patent families included in this estimate.

A patent family groups patent filings for the same invention. Source: Dealroom · PatSnap.

Explore the patent portfolioPatent records, technology areas and peer comparisonsBook a demo

Investments and acquisitions

Disclosed deals where Freshworks was the backer or acquirer, 2015–2025. Toggle between venture rounds, M&A, or both. The map below is grouped by the target company's sector — the colored pill on each chip is the round type.

Portfolio analysis

14 deals across Freshworks's capital deployment.

Where the deals concentrate by sector, stage, and decade.

By sectorCount
    By stageCount
      By periodCount

        Where Freshworks deploys vs peers

        Each axis is a Dealroom topic tag — picked from the cluster's most-tagged themes. Values are normalized per axis: the peer with the highest tag-coverage on that axis sits at the edge, others scale relative to them. Toggle between M&A, venture, or both.

        Compare against

        Freshworks's portfolio, mapped.

        Each chip is one company. Pill colour shows round type — green for Seed, blue for Series A, purple for B/C+, pink for late-stage, amber for M&A. Bigger sectors keep their full list behind “+ N more”.

        Stage
        Period
        14 of 14 deals

        Market sentiment

        Posts on X, past 7 days

        An AI-synthesised read of the highest-engagement posts about Freshworks on X, ranked by likes and reposts, corporate channels excluded.

        Reading the room on X — pulling top posts and synthesizing themes…

        Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

        See Freshworks on the full Dealroom platform

        Live deal flow, founder pedigree, hiring signals, revenue trajectory, and the full cap table.