Product Reports Resources Pricing Login Book a demo

Freshworks

Marketing · San Mateo, United States · Founded 2010 · IPO 2021

Provides businesses with SaaS customer engagement solutions

Valuation $2.40B
Revenue $961M
EBITDA $40M

Talent graph

Freshworks's talent

Book a demo to see the people
Employees mapped 7,628 incl. 8 AI specialists
Founders Hidden — book a demo/100 quality score
Key operators 14 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia 12 alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Investors

7 investors on Freshworks's cap table

Sourced from Dealroom's funding history. Investor profile links are shown where available.

Seed 2 investors entered at this stage
Series B+ 5 investors entered at this stage

Global footprint

Where Freshworks has talent and traffic

Workforce by country
44 countries with
team presence
🇮🇳 India82.9%
🇺🇸 United States9.6%
🇬🇧 United Kingdom2.2%
🇩🇪 Germany1%
🇦🇺 Australia0.6%
Top 5 of 44 shown
Web traffic by country
1.4M monthly visits
across markets
🇺🇸 United States22.8%
🇮🇳 India15.8%
🇬🇧 United Kingdom4.9%
🇩🇪 Germany3.2%
🇮🇹 Italy2.1%
Top 5 markets shown

Patent intelligence

$3M patent portfolio · 35 active families

Estimated portfolio value
$3M
0.11% of market cap · 626.6× smaller than top peer Salesforce ($1.6B)
35 active patent families
Where Freshworks innovates AlgorithmArtificial intelligenceData miningData scienceMachine learning

Where Freshworks concentrates vs peers

Each axis is a top-10 topic across Freshworks and its closest peers. #1 = 100, #10 = 10, absent = 0.

Compare against

Source: Dealroom Patent Intelligence · Patsnap. Request a demo for the full per-sub-category breakdown, individual records, and quality-score history.

Capital deployed

Freshworks's 14 investments and acquisitions.

Every disclosed deal where Freshworks appeared as a backer or acquirer, 2015–2025. Toggle between venture rounds, M&A, or both. The map below is grouped by the target company's sector — the colored pill on each chip is the round type.

Portfolio analysis

14 deals across Freshworks's capital deployment.

Where the deals concentrate by sector, stage, and decade.

By sectorCount
    By stageCount
      By periodCount

        01 · Deployment strategy vs peers

        Where Freshworks deploys vs peers

        Each axis is a Dealroom topic tag — picked from the cluster's most-tagged themes. Values are normalized per axis: the peer with the highest tag-coverage on that axis sits at the edge, others scale relative to them. Toggle between M&A, venture, or both.

        Compare against

        02 · Portfolio market map

        Freshworks's portfolio, mapped.

        Each chip is one company. Pill colour shows round type — green for Seed, blue for Series A, purple for B/C+, pink for late-stage, amber for M&A. Bigger sectors keep their full list behind “+ N more”.

        Stage
        Period
        14 of 14 deals

        Market sentiment

        What the market is saying about Freshworks

        An AI-synthesized read of the highest-engagement posts about Freshworks on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

        Reading the room on X — pulling top posts and synthesizing themes…

        Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

        See Freshworks on the full Dealroom platform

        Live deal flow, founder pedigree, hiring signals, revenue trajectory, and the full cap table.