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Japan's bridge smile lands early VC backing for its AI installation platform

What's the deal? Tokyo-based bridge smile co., ltd.Dealroom has a profile for this one. Try Dealroom → has raised early-stage venture funding from INNOVATION V Capital (IVC), a corporate venture capital fund. The startup runs "Tonari no Shitsujisan," a platform that lets customers book professional installation services when buying home appliances, housing equipment, and infrastructure gear such as EV chargers.

What does it do? bridge smile connects e-commerce sites and physical stores with a network of more than 1,900 professional tradespeople across Japan. Its AI dispatch engine handles everything from order intake and worker assignment to quality control and scheduling with end users.

Why now? Installation work in Japan still relies on phone calls, faxes, and handwritten slips. bridge smile says its system lifts dispatch productivity sixfold versus traditional analogue methods, according to the company's own figures.

Who's backing it? IVC was co-founded by Innovation Co., Ltd.Dealroom has a profile for this one. Try Dealroom → (TSE Standard: 3970) and Innovation Engine Inc.Dealroom has a profile for this one. Try Dealroom → The US$7.69M fund launched in May 2025, targets early- to mid-stage startups using AI and software to improve business operations, and runs for 10 years with a possible two-year extension.

What's the endgame? IVC plans to combine bridge smile's contractor network and AI dispatch technology with Innovation's strengths in the B2B space. The goal is to boost productivity for sellers and tradespeople and open up new services in corporate maintenance and repair.

The signal: The deal reflects a push to digitise Japan's persistent analogue business habits amid a shortage of skilled workers. bridge smile, founded in April 2023, is betting it can become standard infrastructure for an installation market long stuck on paper.

Read more: prtimes.jp

Image credit: Generated with Gemini

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