ReturnPro buys Europe's iF Returns to go international
What's the deal? Miami-based ReturnProDealroom has a profile for this one. Try Dealroom →, which helps brands and retailers manage returns, said it is acquiring iF ReturnsDealroom has a profile for this one. Try Dealroom →, a Madrid tech company that handles returns for more than 200 brands across Europe. Terms were not disclosed.
What each side brings: ReturnPro processes over 45 million units annually and has recovered more than $5 billion for retail partners through its end-to-end returns, reverse supply chain, and recommerce operations. iF Returns adds front-end returns and exchange technology that converts 30-40% of would-be refunds into exchanges or new purchases for brands including DesigualDealroom has a profile for this one. Try Dealroom →, Miroglio GroupDealroom has a profile for this one. Try Dealroom →, and ChampionDealroom has a profile for this one. Try Dealroom →.
What's the endgame? The deal gives ReturnPro an established European platform and folds iF's technology into its US offering. Co-founders Galo De Reyna, Marcello Valerio, and Paul Obando will keep leading the business, working with Jelle Schoenmaker, ReturnPro's CEO international.
The expansion angle: ReturnPro plans to use iF's European base as the foundation for international growth under Schoenmaker, while extending the combined capabilities to US customers, including sellers on marketplaces such as Walmart MarketplaceDealroom has a profile for this one. Try Dealroom →.
Why now? Return policies increasingly shape where consumers shop. Almost two-thirds of US shoppers have stopped buying from a retailer or abandoned a purchase over its return policy, according to a Loop survey of 1,000 consumers and 200 retail decision-makers.
What they're saying: "iF gives us proven technology that we can bring to our existing US customers," said Sender Shamiss, co-founder and CEO of ReturnPro. "At the same time, it gives us an established platform for international growth under Jelle's leadership."
The signal: Returns have become a costly, strategic battleground for retailers, pushing consolidation among the vendors that manage them. By pairing US-scale recovery operations with European front-end technology, ReturnPro is betting that a single cross-border platform can help brands turn refunds into retained revenue.
Image credit: Generated with Gemini
