Hellobot raises $1.3M, moves HQ to Wrocław to scale voice AI

What's the deal? HellobotDealroom has a profile for this one. Try Dealroom →, a Polish startup building AI voice agents that automate phone-based customer service, has raised 5m zł (about $1.3 million) in an early-stage round. The financing came from Lower Silesian fund LowercapDealroom has a profile for this one. Try Dealroom → and private angel investors, and coincides with the company moving its headquarters to Wrocław.

What's the endgame? Hellobot sells autonomous voice agents that hold natural conversations while tapping into company calendars, databases, and CRM systems. The agents can book appointments, check delivery or repair status, and verify caller identity, delivered on an Agent-as-a-Service model so clients skip in-house configuration.

The technology already runs at scale. At rail operator PKP IntercityDealroom has a profile for this one. Try Dealroom →, the system handled more than 50,000 calls and resolved 54% of cases on its own. Other users include MZA WarsawDealroom has a profile for this one. Try Dealroom →, ArchicomDealroom has a profile for this one. Try Dealroom →, Bemo MotorsDealroom has a profile for this one. Try Dealroom →, and several hospitals and clinics.

Where's the money going? The funding will fund product development, more engineering hires, and a private cloud compliant with EU rules on sensitive data. The company plans to shift from closed corporate deployments to a broader business offering.

What about expansion? Hellobot is targeting Europe beyond Poland, building multilingual technology to win clients abroad. "Next year we are releasing a new multilingual version that will open the door wider to foreign clients," said chief executive officer Szymon Niemczura (translated from Polish).

Lowercap frames the move as part of a regional strategy. "We invest regional money so that Lower Silesia becomes not only a birthplace of breakthrough ideas but also a magnet attracting the best innovations from across Poland," said managing partner Krzysztof Górka (translated from Polish).

The signal: Hellobot is betting that voice AI can answer a structural labour-market gap in customer service. By pairing a done-for-you model with measurable returns, it aims to lower the cost and complexity that keep many firms from adopting advanced AI — and to export that pitch across Europe.

Image credit: Generated with Gemini