Dialflo raises ~$180K seed to build hybrid AI contact centres
What's the deal? AI contact centre startup DialfloDealroom has a profile for this one. Try Dealroom → has raised 17,000,000 INR (roughly $180,000) in its first funding round, led by early-stage firm AJVCDealroom has a profile for this one. Try Dealroom →. Angel investors Afsar Ahmad, Jani, and Arpit Dave also participated.
What's the endgame? Founded in 2024, Dialflo builds an AI-first contact centre platform for enterprises. It combines human and AI agents, using an attribution engine to track actions across both and link them to customer experience and return on investment.
The traction: Dialflo now serves more than 10 enterprises, including Tata DigitalDealroom has a profile for this one. Try Dealroom →, Intugine, and CareernetDealroom has a profile for this one. Try Dealroom →. It began with the ONEST project, building voice AI agents to help ITI students prepare resumes, then expanded to work with Smartstaff, Lokal, and others.
What's the money for? The startup will use the capital to expand its engineering and AI teams, strengthen its attribution engine, and onboard more enterprise customers. It is targeting 20 enterprise customers over the next six months.
Why now? Dialflo plans to focus on India and the Middle East over the next two to three quarters. It competes with Crescendo and Firstsource, differentiating on a hybrid model that blends human and AI agents rather than a pure-play AI or BPO approach.
AJVC, led by Aviral Bhatnagar, is an early-stage investor whose portfolio includes Alchemic, Mindcase, Multibagg AI, and Chop Finance. The company has not disclosed its financial details or forecasts.
The signal: The round is modest — sitting near the bottom of comparable seed deals by size — but it reflects growing investor appetite for enterprise AI tools that pair automation with human oversight rather than replacing agents outright.
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