Q Chat
AI website agents that answer citizens' and employees' questions for German municipalities, public institutions and companies.
The founders
The company
Q Chat builds AI website agents that answer questions from citizens, patients, students and employees around the clock. Built by Civantum UG, the platform is aimed at German municipalities, universities, clinics and administrations, with agents such as a citizen assistant (KI-Bürgerlotse) and an administrative assistant that handle routine enquiries from an uploaded knowledge base.
German public administration is under pressure to answer routine enquiries with limited staff, and conversational AI is now cheap enough to sit on a council website rather than in a call centre. The company positions EU hosting and GDPR compliance as the condition for public bodies to adopt it at all.
Q Chat is a product of Civantum UG, a German software company based in Gernsheim, founded in 2026. The company has not disclosed further detail on its origins.
The company is listed with founder Peter Schuch; no prior roles or studies are disclosed. What the facts do show is a deliberate product choice: a public-sector-first design, with EU hosting and data protection treated as core features rather than add-ons.
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