COMPANY PROFILE

Fin

Explore full profile

Formerly Intercom, Fin is the Customer Agent company delivering perfect customer experiences.

San Francisco, United StatesFounded 2011AI

Valuation $2.5–5B Latest valuation · 2026

Revenue $100–500M Latest reported FY

Headcount 1–2k Current team size

Total funding $100–500M Disclosed equity funding

Unlock exact values

About Fin

Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.

Read full description

Our AI-first platform is built on a single AI system, with two major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

Fin AI Agent: The human-quality AI agent that works with any Helpdesk

Intercom Customer Service Platform: The AI-first platform trusted by thousands of support leaders.

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.

Source: Dealroom company data

At a glance

Status: Acquired
Founded: 2011
Headquarters: San Francisco, United States
Employees: 1,227
Open positions: 28
Dealroom signal: 65.3/100
Sub-industry: CRM & Sales
Sector: AI, CRM, Customer Service, Publisher Tools, Conversational AI, Core AI, Chatbot, Customer Engagement Analytics
Technology: Artificial Intelligence, Big Data, Machine Learning, Natural Language Processing
Business model: SaaS
Client focus: b2b
Links: Website LinkedIn X

Latest news

Press, funding announcements and product moves mentioning Fin.

See all news

Funding history

10 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
ACQUISITION✓Exit	Jun 2026	$3.6B	$3.6B	Salesforce	↗
DEBT✓Debt	Mar 2026	$250M	—	Hercules Capital	↗

Showing the latest 2 of 10 recorded eventsBook a demo for the full funding history →

Financials

Revenue over time

Revenue, earnings and other financial measures where available. Years marked “E” are estimates.

Year	Revenue	Growth
2026
2025
2024
2023
2022
2021		—

Company filings, research estimates and Dealroom dataBook a demo for the full financial model →

Growth signals

Fin website traffic

Latest recorded traffic for Fin is 650K monthly website visits, up 282.4% over the last three months. Fin's team declined 34.6% over the past year.

Latest monthly visits650K 3-month web change+282.4% 1-year team growth-34.6%

Monthly website visitsOct 2014–Jul 2026

Explore monthly traffic historyTrack growth over time and compare with peersBook a demo

Summary metrics are public; monthly history is available with a demoCompare with peers →

Open positions

Openings linked to this company in Dealroom

Senior Machine Learning ScientistBerlin, Berlin, Germany · Data Science & Engineering · Sep 5, 2026 Senior Product Marketing ManagerGreater Dublin · Marketing & Communication · Sep 5, 2026 Senior Product Manager- MessengerLondon, England, United Kingdom · Marketing & Communication · Sep 5, 2026 Staff Product Engineer, AIBerlin, Berlin, Germany · Other · Sep 5, 2026 Customer Success Manager, High TouchSan Francisco, CA · CSM & Support · Sep 5, 2026 Staff AI Product ManagerLondon, England, United Kingdom · Data Science & Engineering · Sep 3, 2026 Senior Manager, Solutions EngineeringLondon, England, United Kingdom · Business Development · Sep 3, 2026 Customer Success Manager, High TouchChicago, IL · CSM & Support · Sep 2, 2026

8 distinct openings shownExplore hiring signals →

Similar companies

Closest operating peers by Dealroom taxonomy

Company identity and context are open; selected comparison metrics preview what is available on the platform.

Company	Headquarters	Status	Employees	Total funding	Valuation
CRCrestaGenerative AI platform for enterprise contact center performance	Palo Alto, United States	Operational	804	$276M	$1.6B
PAParloaAI agent management platform for enterprise customer service	Berlin, Germany	Operational
SISierraConversational AI platform for businesses	San Francisco, United States	Operational
KOKore.aiDeliver the next generation of human-to-machine interactions in the form of virtual assistants with its unsurpassed innovation in Natural Language Understanding	Orlando, United States	Operational
ADAdaAI-native customer service automation platform	Toronto, Canada	Operational
DEDecagonGenerative AI optimizing customer support and operations	San Francisco, United States	Operational
AUAutomaiseAI agents for customer service and back-office automation.	Braga, Portugal	Operational
NENetomiAgentic AI platform for automated enterprise customer experience	San Mateo, United States	Operational