Z
Zowie
Automate questions, builds relationships and turns support into sales
About Zowie
Zowie is an AI-powered customer service platform specifically designed for the ecommerce sector. It provides businesses with tools to deliver immediate, accurate responses to customer inquiries, thereby enhancing the overall customer experience. Zowie's platform empowers support teams to handle common issues such as returns, shipping delays, and damaged orders with a single click, streamlining the resolution process. The service also offers a 360-degree customer view, enabling personalized interactions that help build long-lasting relationships. Zowie operates on a SaaS (Software as a Service) model, generating revenue through subscription fees from ecommerce businesses that utilize its platform. The company serves a wide range of clients, from small online retailers to large ecommerce brands, helping them save money, increase revenue, and improve customer satisfaction through efficient and effective customer support solutions.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2019
- Headquarters
- New York City, United States
- Employees
- 93
- Open positions
- 7
- Dealroom signal
- 62.8/100
- Sub-industry
- CRM & Sales
- Sector
- AI, Customer Service, Core AI, Generative AI, genAI Model Maker, genAI Applications, Hard Tech, Woman Founder
- Technology
- Artificial Intelligence, Big Data, Deep Tech, Machine Learning
- Business model
- SaaS
- Client focus
- b2b
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES A✓Equity / VC | May 2022 | $14M | $56M | 10x Founders · Tiger Global · Inovo.vc · Jack Altman | ↗ |
| SEED✓Equity / VC | Jan 2022 | $5M | $20M | Markus Giesswein · Inovo.vc · 10x · Jack Altman | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Zowie is 220K monthly website visits, up 0% over the last three months. Zowie's team declined 17% over the past year.
Open positions
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed4 investors entered at this stage
Inovo.vc
Markus Giesswein
10x
Jack Altman
Series A2 investors entered at this stage
Tiger Global
10x Founders
Other known investors5 additional known investors
Ariel Finkelstein
Gradient Ventures
Jared Oken
Robert Ditrych
StartSmart CEE
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Zowie on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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