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Yunji Technology

Marketing · Chaoyang, China · Founded 2015 · IPO 2019

Founded in 2014 by Zhi Tao and Hu Quan, Beijing Yunji Technology Co., Ltd. is a key player in the service robot sector, specializing in intelligent solutions for various industries. The company has established itself by focusing on the development and commercialization of service robots, leveraging extensive experience in indoor positioning, navigation, and big data applications. A significant milestone was achieved in March 2025 when the company filed for an initial public offering in Hong Kong, backed by a prominent list of investors including affiliates of Tencent, Alibaba, Lenovo, and Trip.com. Yunji Technology's primary business revolves around providing service robots and related AI-driven services to a diverse client base that includes hotels, medical institutions, factories, and community services. The hospitality industry represents its largest market segment, where its robots perform tasks like room service delivery, guest guidance, and cleaning, thereby addressing labor shortages and enhancing operational efficiency. The company generates revenue through two main channels: the sale or rental of robots and functional kits, and fees from AI-driven robotic services, which can be subscription-based or one-time payments. In 2023, the sale of robots and kits accounted for 77.2% of its revenue. The company's product portfolio is designed to address the growing demand for automation and contactless services. Key offerings include the "Run" series for hotels, which can navigate elevators and deliver goods, and the "Sail" robot, designed for interactive services in government buildings. Yunji also offers a customizable robotics platform called "Water" and has recently developed the multi-functional Composite Polymorphic Robot [UP], capable of using tools and collaborative work. These robots are integrated with Yunji's Hospitality Digital Operation System (HDOS), which acts as a central brain for managing robotic operations. A key benefit for clients, particularly in the hospitality sector, is the enhancement of guest experience and safety through contactless services, which has been shown to improve hotel ratings and revenue. Keywords: service robotics, hospitality automation, intelligent robots, AI-driven services, autonomous mobile robots, contactless delivery, hotel technology, logistics automation, robotic solutions, digital transformation, indoor navigation, big data applications, commercial service robots, smart retail solutions, public service automation, healthcare robotics, factory automation, property management robots, AI agent platform, last-mile delivery robots