U
Usermind
Empowers enterprises to actively shape customer experiences with the first real-time experience orchestration platform
About Usermind
Usermind operates in the customer engagement and experience orchestration market, offering a platform that helps businesses define, automate, personalize, and optimize customer journeys. The company primarily serves large enterprises looking to enhance customer relationships and drive better business outcomes. Usermind's business model revolves around providing a software-as-a-service (SaaS) platform that integrates with existing systems to deliver real-time customer journey insights and automation. Revenue is generated through subscription fees for access to the platform and additional services. The platform aims to reduce costs, increase digital adoption, and improve the efficiency of customer interactions, ultimately leading to happier, more loyal, and more profitable customer relationships.
Source: Dealroom company dataAt a glance
- Status
- Acquired
- Founded
- 2013
- Headquarters
- Seattle, United States
- Employees
- 1
- Open positions
- None listed
- Dealroom signal
- 61.3/100
- Industry
- Marketing, Enterprise Software
- Sub-industry
- CRM & Sales
- Sector
- Marketing, App, Navigation, Analytics, Mapping, Automated Process, Platform, Automated Technology
- Business model
- SaaS
- Client focus
- b2b
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| ACQUISITIONOther financing | Jul 2021 | $0 | — | Qualtrics | — |
| LATE VCOther financing | Jan 2021 | $14M | $56M | Andreessen Horowitz · Menlo Ventures · WestRiver Group | — |
Growth signals
Latest recorded traffic for Usermind is 350 monthly website visits, up 288.9% over the last three months. Usermind's team declined 94.1% over the past year.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A4 investors entered at this stage
Series B and later2 investors entered at this stage
Northgate Capital
WestRiver Group
Other known investors1 additional known investor
Qualtrics
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Usermind on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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