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COMPANY PROFILE

Usermind

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Empowers enterprises to actively shape customer experiences with the first real-time experience orchestration platform

Seattle, United StatesFounded 2013Marketing
Valuation $50–100M Last recorded · 2021
Headcount <100 Current team size
Total funding $50–100M Disclosed equity funding
Unlock exact values This page shows ranges. Dealroom has the exact numbers for Usermind and the history behind them.

About Usermind

Usermind operates in the customer engagement and experience orchestration market, offering a platform that helps businesses define, automate, personalize, and optimize customer journeys. The company primarily serves large enterprises looking to enhance customer relationships and drive better business outcomes. Usermind's business model revolves around providing a software-as-a-service (SaaS) platform that integrates with existing systems to deliver real-time customer journey insights and automation. Revenue is generated through subscription fees for access to the platform and additional services. The platform aims to reduce costs, increase digital adoption, and improve the efficiency of customer interactions, ultimately leading to happier, more loyal, and more profitable customer relationships.

Source: Dealroom company data

At a glance

Status
Acquired
Founded
2013
Headquarters
Seattle, United States
Employees
1
Open positions
None listed
Dealroom signal
61.3/100
Industry
Marketing, Enterprise Software
Sub-industry
CRM & Sales
Sector
Marketing, App, Navigation, Analytics, Mapping, Automated Process, Platform, Automated Technology
Business model
SaaS
Client focus
b2b

Funding history

6 recorded events

Company financing events and reported valuations.

Deal typeDateAmountValuationInvestorsSource
ACQUISITIONOther financing Jul 2021 $0 — Qualtrics —
LATE VCOther financing Jan 2021 $14M $56M Andreessen Horowitz · Menlo Ventures · WestRiver Group —
Showing the latest 2 of 6 recorded eventsBook a demo for the full funding history →

Growth signals

Usermind website traffic

Latest recorded traffic for Usermind is 350 monthly website visits, up 288.9% over the last three months. Usermind's team declined 94.1% over the past year.

Latest monthly visits350 3-month web change+288.9% 1-year team growth-94.1%
Summary metrics are public; monthly history is available with a demoCompare with peers →

Similar companies

Closest operating peers by Dealroom taxonomy

Company identity and context are open; selected comparison metrics preview what is available on the platform.

Showing 8 of the closest matchesCompare every metric →

Investments and acquisitions

Capital deployed

Recent portfolio relationships for companies that also act as investors or acquirers.

Investors

7 investors on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Series A4 investors entered at this stage

Series B and later2 investors entered at this stage

  • Northgate Capital
  • WestRiver Group

Other known investors1 additional known investor

  • Qualtrics
Team profiled 27 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators 2 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Global footprint

Workforce and web traffic by country
Workforce by country
1 countries with
team presence
🇺🇸 United States100%
1 country shown

Market sentiment

Posts on X, past 7 days

An AI-synthesised read of the highest-engagement posts about Usermind on X, ranked by likes and reposts, corporate channels excluded.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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