Toss Bank

About Toss Bank

Toss Bank, the digital banking arm of South Korean fintech unicorn Viva Republica, launched in October 2021 as the nation's third internet-only bank. The parent company, Toss, was founded by Lee Seung-gun, a former dentist who was driven to entrepreneurship by the cumbersome nature of South Korea's financial services. Spotting an opportunity to simplify financial transactions, Lee established Viva Republica in 2013, which would go on to launch the Toss super app. His vision was to create a user-centric platform that addressed common financial inconveniences.

Operating within the highly competitive South Korean digital banking market, Toss Bank serves a broad consumer base, including those traditionally underserved by incumbent banks, such as individuals with low-to-mid credit scores, thin-filers, small business owners, and foreign residents. The bank's business model is centered on generating revenue primarily through net interest income from its loan and deposit products. This is part of the broader "super app" strategy of its parent company, which integrates banking with payments, securities brokerage, and advertising to create multiple revenue streams. The bank achieved its first annual net profit in 2024, reporting a significant turnaround from the previous year, demonstrating a path to sustained profitability.

Toss Bank offers a streamlined suite of products, including a deposit account, loan services, and a debit card, all accessible through the main Toss app. A key feature is its proprietary credit evaluation system, the 'Toss Scoring System,' which analyzes non-traditional data like bank transaction histories to extend credit to a wider audience. The bank has introduced customer-centric services such as the "Receive Interest Now" feature, which allows customers to collect interest on their deposits daily, and commission-free foreign exchange services. It also provides an asset management platform called “Mokdon Gulligi” that allows users to compare and subscribe to various financial products from partner firms. This focus on financial inclusion and user convenience has propelled rapid growth, with the bank surpassing 10 million customers within two and a half years of its launch.