ThinQ

The company's core product is a comprehensive communications platform that simplifies the complexities of voice and messaging for businesses. A key feature is its Least Cost Routing (LCR) engine, which leverages a network of 40 high-quality carriers to ensure clients pay the most competitive price for every call. The platform also provides crucial database services like Caller Name (CNAM) and E911. Clients can use the platform to manage inbound voice, bring their own carriers via SIP trunking, and handle domestic, toll-free, and international calls. This allows for significant cost savings and increased efficiency in communication operations.

A significant milestone for the company was the acquisition of Commio in February 2021. This strategic move enhanced ThinQ's capabilities by adding redundancy for inbound voice origination, allowing customers to switch phone numbers between providers in near real-time to mitigate service disruptions. The acquisition also expanded ThinQ's domestic reach and positioned it as a key player in combating illegal robocalls through the STIR/SHAKEN framework. Following this, in May 2021, the Swedish cloud communications company Sinch AB announced it would acquire ThinQ for an enterprise value of USD 1.14 billion, marking a major step in Sinch's strategy to become a leader in the US voice market. Keywords: Communications Platform as a Service, CPaaS, CaaS, cloud communications, voice applications, messaging applications, API, Least Cost Routing, LCR, SIP trunking, toll-free routing, international calls, SMS, MMS, enterprise communications, telecommunications services, Commio acquisition, Sinch acquisition, STIR/SHAKEN, voice origination