Squirro

The company's core offering is an enterprise-ready generative AI platform that integrates semantic search, insights, and automation. This platform, which combines large language models (LLMs) with Squirro's proprietary Composite AI and Insight Engine technologies, is designed to transform unstructured data from various sources into actionable intelligence. The system provides functionalities for knowledge management, sales, customer service, and risk management. It connects to existing enterprise systems, including data lakes and applications like Salesforce and Microsoft Dynamics, to provide a unified view of information. A key feature is its use of Retrieval-Augmented Generation (RAG) technology to ensure results are accurate, contextualized, and based on the organization's own data, thereby mitigating risks like AI hallucinations.

Squirro operates on a subscription-based business model. Its client base is concentrated in heavily regulated industries, particularly financial services, and includes major institutions like the European Central Bank, the Bank of England, Standard Chartered, and Deutsche Bundesbank. The company also serves the manufacturing and public sectors. In 2024, Squirro acquired Synaptica, a US-based provider of knowledge graph management, to enhance its platform's capabilities in delivering contextual awareness. The company is ISO-27001 certified, ensuring compliance with data security and privacy standards such as GDPR.