Soldak

About Soldak

Soldak is a South Korean digital healthcare company founded in April 2018 by Min-Seung Kim, who has a background in overseas sales and strategy at Samsung Electronics, and Dr. Ho-ik Lee. Initially, the startup focused on products for dry eye syndrome before shifting to an online coaching platform connecting consumers with medical experts. This pivot led to the development of Soldak, a comprehensive telemedicine service. The company has since grown into an on-demand healthcare enterprise, integrating health data and AI to offer customized medical consultations.

Soldak provides a cloud-based CRM/EMR solution for medical institutions to conduct non-face-to-face medical consultations. Its core offering, 'Soldak Partners', is a solution for medical staff that was adopted by over 600 primary care institutions within three months of its launch. The platform facilitates video consultations via KakaoTalk, where doctors can issue prescriptions to a patient's designated pharmacy for subsequent medication delivery. Another key service is 'Baro Dolbom' (Right Care), a telehealth service aimed at medically vulnerable populations, such as the elderly in nursing homes and patients in psychiatric hospitals, developed in cooperation with local governments. For patients, 'Baro Soldak' handles the entire process from appointment booking and preliminary questionnaires to payment and document verification.

A specialized service, 'Soldak Concierge', is designed for diabetes patients. It offers a one-stop service that includes remote consultations for insulin and consumable material prescriptions, simplified ordering and delivery, and management of reimbursement claims. This service helps patients manage their condition more easily by providing access to specialists and handling complex reimbursement procedures. The company has established partnerships with major senior care companies like Daekyo New-if, Caring, and the Korea Senior Lab to expand its service reach.