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ShoreTel

Other B2B Software · New York City, United States · Founded 1996

Provider of brilliantly simple IP phone systems and unified communications solutions for the cloud, onsite or a hybrid combination MoreLess

ShoreTel, now part of Mitel, specializes in providing unified communications solutions tailored for small, midsize, and enterprise businesses. Operating in the telecommunications market, ShoreTel offers a comprehensive suite of services including VoIP (Voice over Internet Protocol), cloud communications, and contact center solutions. The company serves a diverse range of clients across various sectors such as healthcare, hospitality, education, government, sports, and entertainment. ShoreTel's business model revolves around subscription-based services, where clients pay for the use of their communication tools on a recurring basis. This model ensures a steady stream of revenue while providing continuous support and updates to their clients. The company makes money through these subscriptions, as well as through the sale of hardware and professional services.

Keywords: Unified communications, VoIP, cloud communications, contact center, subscription-based, telecommunications, healthcare, hospitality, education, government.

Valuation $500M–1B
Revenue $100–500M
Headcount 500–1k
Total funding $50–100M
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Company overview

ShoreTel company information

The essential company record, classifications and operating signals in one place.

Status
Acquired
Founded
1996
Headquarters
New York City, United States
Employees
567
Open positions
None listed
Dealroom signal
34.3
Investment activity
4 companies · latest Jan 2016
Capital deployed
$1.1M
Preferred round
ACQUISITION
client focusb2btechnologyHardwaresectorTelecommunicationsbusiness modelSaaSsectorTestingsectorVerificationsectorPRsectorEntertainmentsectorAppliancessectorPBXsectorHard TechindustryTelecomindustryEnterprise Software

Valuation & funding

ShoreTel funding history

Company financing events and reported valuations.

Deal typeDateAmountValuationInvestorsSource
ACQUISITIONOther financing Jul 2017 $530M $530M Mitel
IPOOther financing Jul 2007 $75M $392M Undisclosed
SERIES HOther financing Nov 2004 $10M $40M Lehman Brothers · Foundation Capital · Crosspoint Venture Partners
SERIES GOther financing Mar 2004 $3.5M $14M Foundation Capital · Crosspoint Venture Partners · Lehman Brothers
SERIES FOther financing Jan 2003 $11M $44M Crosspoint Venture Partners
LATE VCOther financing Jun 2001 Foundation Capital · Matrix Partners · JP Morgan · Focus Ventures
Showing 6 recorded eventsUnlock the complete deal history →

Financials

Revenue and workforce over time

Available revenue and workforce history. Fields without reported data are omitted.

YearRevenueGrowthEmployees
2026 $322M 0% 567
2025 $322M 0% 606
2024 $322M 0% 606
2023 $322M 0% 606
2022 $322M 0% 614
2021 $322M 0%
2020 $322M
Company filings, research estimates and Dealroom dataOpen the full financial model →

Growth signals

ShoreTel website traffic

Latest recorded traffic for ShoreTel is 11K monthly website visits, down 68.6% over the last three months. ShoreTel's team declined 6.4% over the past year.

Latest monthly visits11K 3-month web change-68.6% 1-year team growth-6.4%
Monthly website visits119 observations · Apr 2016–Jul 2026
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Comparisons

ShoreTel compared with similar companies

Dealroom’s weighted taxonomy model identifies the closest operating peers. Company identity and context stay open; selected comparison metrics preview what is available in the platform.

Showing 8 of the closest matchesCompare every metric →

Talent graph

ShoreTel's talent

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Team profiled 67 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators 4 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Investors

9 investors on ShoreTel's cap table

Sourced from Dealroom's funding and investor records. Investor profile links are shown where available.

Series B+ 8 investors entered at this stage
Lehman Brothers
Foundation Capital
Matrix Partners
JP Morgan
Focus Ventures
Norwest Venture Partners
Crosspoint Venture Partners
Dain Rauscher Wessels
Other known 1 additional known investor
Mitel

Global footprint

Where ShoreTel has talent and traffic

Workforce by country
21 countries with
team presence
🇺🇸 United States57.4%
🇮🇳 India13.9%
🇬🇧 United Kingdom5%
🇮🇷 Iran3%
🇭🇰 Hong Kong2%
Top 5 of 21 shown

In the news

Latest news about ShoreTel

Recent press, funding announcements, and product moves mentioning ShoreTel — open to read from the original sources.

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Market sentiment

What the market is saying about ShoreTel

An AI-synthesized read of the highest-engagement posts about ShoreTel on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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