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SevenRooms
Provides an all-in-one CRM, marketing, and operations platform designed to help hospitality businesses manage reservations and personalize guest experiences
About SevenRooms
SevenRooms is a technology startup that operates in the hospitality sector, providing a comprehensive Guest Experience and Retention platform. The platform is designed to manage and enhance every aspect of a guest's journey, from reservations and takeout orders to customer satisfaction and return visits. The company's primary clients are businesses in the hospitality industry, including restaurants, hotels, and other venues that require efficient guest management.
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SevenRooms' business model revolves around providing a software solution that breaks down data silos, offering a complete view of each guest's preferences both on and off-premise. This allows businesses to tailor their services to individual customer needs, thereby improving the overall guest experience and fostering customer loyalty. The platform also includes automated tools that save staff time and enable flawless execution of services.
The company generates revenue by charging its clients a subscription fee for using its platform. The platform not only helps businesses streamline their operations but also provides them with valuable insights into customer behavior. These insights can be used to create personalized marketing campaigns and track guest sentiment across all properties and marketing channels, thereby driving repeat business.
In conclusion, SevenRooms is a technology-driven company that offers a comprehensive solution for managing and enhancing the guest experience in the hospitality industry. It leverages data-driven insights and automation to help businesses improve their services, foster customer loyalty, and drive repeat business.
At a glance
- Founded
- 2011
- Headquarters
- New York City, United States
- Sector
- eCommerce & Marketplaces
- Power Law
- Unicorn$1–10B valuation tierThoroughbred$100M+ revenue
Latest news
Press, funding announcements and product moves mentioning SevenRooms.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed1 investor entered at this stage
Series A4 investors entered at this stage
- CHChasella
Comcast VenturesAmazon
Providence Equity Partners
Series B and later2 investors entered at this stage
- CHChasella
- PPProvidence Equity Partners
Source: Dealroom Talent Intelligence.
Global footprint
team presence
across markets
Market sentiment
An AI-synthesised read of the highest-engagement posts about SevenRooms on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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