Ringover

About Ringover

Ringover is a SaaS company providing a cloud-based communication platform for businesses, founded in 2005 by Jean-Samuel Najnudel and Renaud Charvet. Initially offering services like online fax and conference calls, the company relaunched in 2018 with a focus on Contact Center as a Service (CCaaS), utilizing WebRTC technology. Co-founder Ludovic Rateau, who previously worked as an R&D engineer for the French Ministry of Defense, proposed the idea for a modern business telephony tool suited for flexible work environments. Najnudel and Charvet, who met at ESCP business school, had prior success in the telecommunications sector before establishing Ringover.

The company's business model is subscription-based, offering tiered plans that cater to a range of clients from small businesses to large enterprises. Revenue is generated through these per-user, per-month subscriptions, with pricing varying based on the included features. Ringover targets customer service centers, sales and marketing teams, and small to medium-sized enterprises (SMEs) looking for scalable communication solutions without the need for physical hardware.

Ringover's product suite includes three main offerings: Ringover, Empower, and Cadence. The core 'Ringover' product is a VoIP system that facilitates inbound and outbound calls, SMS, video conferencing, and web chat, and integrates with major CRM platforms. 'Empower' is a conversational AI tool that transcribes, summarizes, and analyzes customer calls to provide data-driven insights for refining sales pitches and training teams. 'Cadence' is a multi-channel sales prospecting tool that helps organize and automate outreach tasks, guiding sales teams through sequences of calls, emails, and social media messages to improve conversion rates.

Headquartered in Paris, France, Ringover has expanded internationally with offices in London, Barcelona, and Atlanta. The company has secured a total of $33.4M in funding over two rounds. This includes a Series A round in 2021 and a €20 million Series B round in 2023, led by Orange Ventures and Bpifrance, with participation from Expedition Growth Capital. These funds are aimed at intensifying R&D in artificial intelligence and accelerating global expansion.