Rev

About Rev

Rev.com operates as a speech-to-text technology company, providing a suite of services centered on transcription, captioning, and subtitling. Founded in 2010 by Jason Chicola and fellow MIT alumni, the company was born from an idea to create flexible, remote work opportunities, influenced by Chicola's earlier experiences at oDesk (now Upwork). The founding team, which includes other MIT graduates, fostered a collaborative culture based on long-standing relationships.

The company's business model is built around a hybrid of artificial intelligence and a large network of human freelancers, known as 'Revvers'. This dual approach allows Rev to offer varying levels of accuracy and speed to meet diverse client needs. Revenue is generated on a per-audio/video-minute basis for human-powered services and through subscription plans that provide access to AI-driven tools. Its core service offerings include human transcription promising 99% accuracy, AI transcription, video captioning, and global subtitles. The platform caters to a broad clientele, including legal professionals, media companies like PBS and Comcast, researchers, and educational institutions.

Over the years, Rev has systematically expanded its product line. After launching its initial human transcription platform in 2010, it introduced closed captions in 2014, a mobile app and global subtitles in 2015, and later ventured into AI with its own ASR technology research in 2016, culminating in the launch of AI Transcription and the Rev.AI developer platform in 2018. A significant milestone occurred in 2025 with the acquisition of SmartDepo, an AI-powered deposition summary solution. This strategic move strengthened Rev's position in the legal sector, enabling it to offer an end-to-end solution from recording and transcription to summarized legal documents with precise page-line citations. The company maintains a strong focus on security, holding SOC 2 Type 2, HIPAA, and GDPR compliance to protect sensitive client data.