Pure360

Pure360 provides a software-as-a-service (SaaS) platform tailored for marketers in the eCommerce, retail, and hospitality industries. The business model is centered on providing clients with tools to manage and enhance customer engagement and drive sales. The platform's features include personalized email marketing, website personalization, marketing automation, and analytics of consumer responses. Specific functionalities address the needs of B2C marketers, offering product recommendations, basket abandonment emails, persona analytics, and management of loyalty programs. In 2019, the company launched an all-in-one AI marketing platform designed to integrate multiple data sources, help marketers identify key audience segments, personalize content, and deliver it across various channels like email, web, and SMS. This platform is structured around four main components: Integrate, Analyse, Personalise, and Deliver.

The company serves a notable client base that includes well-known brands such as the NHS, Whirlpool, Innocent Drinks, Kuoni, and Wagamama, indicating a strong position in the UK market. The acquisition by Spotler Group added over 500 clients to the group's portfolio. Pure360's proprietary 'Email Maturity Model' serves as a framework to help businesses benchmark and improve their email marketing strategies, showcasing a commitment to not just providing tools but also strategic guidance. This approach, combined with a customer success team, aims to improve customer lifetime value and deepen brand engagement for its clients.