PeopleMatter

Founded in 2009 by Nate DaPore, PeopleMatter operates as a workforce management platform specifically designed to streamline the hiring process for the service industry. DaPore, leveraging his previous experience as VP of Enterprise Sales at Benefitfocus and as a principal at Battery Park Ventures, identified a critical need for optimized human resources solutions for businesses with hourly workforces. His background in growing software companies from the startup phase informed the development of PeopleMatter's comprehensive suite of tools.

The company provides a cloud-based platform that addresses the entire talent lifecycle, from applicant sourcing and tracking to onboarding, training, and performance management. PeopleMatter primarily serves clients in the restaurant, retail, and hospitality sectors, including notable brands like McDonald's, Subway, and Marriott. Its business model is centered on providing a Software-as-a-Service (SaaS) solution, which automates and optimizes people-related processes for businesses ranging from single-location operators to large enterprises.

The platform's core product is a mobile-first applicant tracking system (ATS) designed to reduce friction in the recruiting process for both employers and job seekers. Key features include the ability for candidates to apply for jobs in under five minutes, two-way SMS communication with hiring managers, and self-scheduling of interviews for qualified applicants. For employers, the system offers customizable screening questionnaires, direct-to-interview capabilities, automated onboarding workflows with built-in compliance tools, and analytics for data-driven recruiting decisions. The platform also integrates with various third-party services for background checks, payroll, and Work Opportunity Tax Credits (WOTCs). In 2016, Snagajob acquired PeopleMatter, and subsequently, in 2021, Fourth, a provider of workforce and inventory solutions, acquired PeopleMatter from Snagajob to complement its end-to-end product suite.

Keywords: workforce management, applicant tracking system, hourly workforce, human capital management, onboarding software, service industry, talent management, retail HR, hospitality technology, recruitment software