Otto

Otto provides a subscription-based, all-in-one platform designed to streamline administrative and communication tasks for veterinary practices. The company generates revenue through these subscriptions, which give clinics access to a suite of tools. The platform integrates with existing Practice Management Systems (PIMS) like Cornerstone, Neo, and AVImark, ensuring data accuracy and saving staff time. Key features include "Otto Flow" for automating client communication, "Otto Pay" for payment processing, and "Otto Care," a customizable membership and wellness plan program. The platform also offers tools for online booking, digital forms, AI-powered scribing, and service reminders, aiming to reduce administrative burdens and improve clinic efficiency. Clinics using the platform have reported outcomes such as a 66% faster intake process, a 50% reduction in no-shows, and a 40% increase in prescription sales.

The company has secured significant funding to support its growth and product development. After a $2.3 million seed round in late 2019 and a $5 million Series A in June 2020, the company announced a major $43 million Series B funding round in August 2023. This latest round included participation from existing investors like Mercury Fund and Boehringer Ingelheim, as well as new investor Hill's Pet Nutrition. The rebranding from TeleVet to Otto coincided with this funding and reflects the company's expanded mission beyond its initial telemedicine focus to a more comprehensive customer experience platform. Zeynep Young took over as CEO in December 2022, succeeding co-founder Steven Carter.