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Petdesk
Client communication software that empowers pet care providers to keep staff happy and animals healthy by streamlining communication with pet parents
About Petdesk
PetDesk is a technology startup that specializes in client communication solutions for veterinary practices. The company operates in the pet healthcare market, providing a comprehensive app designed to enhance the interaction between pet owners and veterinary service providers. PetDesk primarily serves veterinary clinics and pet care providers across North America, with over 2,100 clients currently using their platform.
The core offering of PetDesk is its highly-rated mobile app, which has been adopted by more than 1.4 million pet owners. This app allows pet parents to manage their pets' health proactively by enabling features such as appointment requests, prescription refill requests, and access to stored health records. Additionally, the app supports virtual care, making it easier for pet owners to consult with veterinarians remotely.
PetDesk's business model is based on a subscription service for veterinary practices. These practices pay a recurring fee to use PetDesk's software, which integrates seamlessly with existing practice management systems like AVImark and Cornerstone. This integration helps streamline client communication, freeing up time for veterinary staff to focus on patient care. By investing in the success of their clients, PetDesk ensures that veterinary practices derive maximum value from their services.
Revenue is generated through these subscription fees, and the company emphasizes customer satisfaction and retention by providing a user-friendly experience and continuous support. PetDesk's commitment to innovation and customer service has earned it recognition, including being featured in Wired Magazine as the Best Veterinary Telemedicine Service.
In summary, PetDesk is a key player in the pet healthcare technology market, offering a robust communication platform that benefits both veterinary practices and pet owners.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2011
- Headquarters
- West Hollywood, United States
- Employees
- 346
- Open positions
- 21
- Dealroom signal
- 95.5/100
- Industry
- Health, Home Living
- Sub-industry
- Health Platform
- Sector
- Health Tech & Medtech, Veterinary, CRM, Telemedicine, Pets, Hard Tech
- Business model
- SaaS
- Client focus
- b2c
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| LATE VC✓Equity / VC | Jan 2019 | $12M | $48M | PeakSpan Capital | — |
| SERIES A✓Equity / VC | Jun 2017 | $2.1M | $8.4M | Brookstone Venture Capital | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for Petdesk is 2.3M monthly website visits, up 15% over the last three months. Petdesk's team grew 120.4% over the past year.
Open positions
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed3 investors entered at this stage
Taylor Cavanah
Right Side Capital Management
Seedinvest
Series A1 investor entered at this stage
Brookstone Venture Capital
Series B and later1 investor entered at this stage
PeakSpan Capital
Other known investors2 additional known investors
DWP Capital
Frontier Growth
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Petdesk on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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