Onebox

About Onebox

Onebox operates as a global ticket distribution system, providing technology that connects live events with a network of sales channels through a centralized, all-in-one platform. The company was founded in Barcelona in 2010 by Carlos Galí and Gerard Cristofol to address inefficiencies in the live entertainment ticketing market. Galí, who currently serves as CEO, leveraged his prior experience as a sports event organizer and as Chief Commercial Officer for ServiCaixa, a ticketing firm, to identify a critical need. He observed that event organizers and venues struggled to manage inventory across multiple, disparate ticketing systems, which created difficulties in obtaining a consolidated view of sales data.

The firm offers a Software-as-a-Service (SaaS) solution that gives event promoters and venues end-to-end control over their ticketing operations, from event setup to ticket validation at the venue. Clients can manage their entire ticket inventory from a single point and distribute it across numerous sales channels with a single click. This model is designed to maximize ticket sales and reach a broader audience. The business primarily generates revenue through agreements with event organizers, focusing on clients with large volumes of tickets, such as major sports, music, and cultural events.

The Onebox platform includes a suite of tools for event management, such as a digital venue designer, a price and discount engine, and capacity management. A key feature is the Channel Manager, which allows organizers to schedule sales, manage pricing, and control ticket content across its distribution network. For enhanced functionality, the company provides an open API, enabling clients and third-party developers to build custom shopping experiences, extract sales data, or integrate their own payment systems. By 2019, the company had grown to 70 employees and had issued approximately 30 million tickets through its system, establishing a significant presence in the Spanish market and working with prominent clients in the sports, music, arts, museum, and theme park industries.