N
NLX
Transforms customer contact into personalized self-service experiences
About NLX
NLX.ai operates in the conversational AI market, offering a no-code platform that allows businesses to create, manage, and analyze automated customer interactions across various channels, including voice and chat. The company serves enterprise clients who seek to enhance customer service efficiency and personalization without the need for human agents. NLX.ai's platform integrates seamlessly with Google Cloud technologies, including Google Gemini, to provide robust analytics and alerting capabilities. The business model is usage-based, allowing clients to pay according to their consumption, making it cost-effective. NLX.ai generates revenue by charging for the usage of its platform, which is designed to be easy to use yet powerful enough to create world-class customer experiences. The company has been recognized for its innovative solutions, such as automating accessibility services for United Airlines, which allows travelers to add services like wheelchairs or service animals to their reservations without human intervention.
Source: Dealroom company dataAt a glance
- Status
- Acquired
- Founded
- 2018
- Headquarters
- New York City, United States
- Employees
- 27
- Open positions
- None listed
- Dealroom signal
- 61.5/100
- Industry
- Enterprise Software
- Sector
- AI, Core AI, Chatbot, Generative AI, genAI Applications
- Technology
- Artificial Intelligence
- Business model
- SaaS
- Client focus
- b2b
- Investment activity
- 1 company, latest Aug 2024
- Capital deployed
- —
- Preferred round
- ACQUISITION
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| ACQUISITION✓Exit | Apr 2026 | $0 | — | Amazon Web Services | ↗ |
| SERIES A✓Equity / VC | Feb 2024 | $12M | $48M | Thayer Ventures · JetBlue Ventures · H/L Ventures · IAG Capital Partners | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for NLX is 27K monthly website visits, down 3.6% over the last three months. NLX's team declined 48.1% over the past year.
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed3 investors entered at this stage
Flying Fish Partners- SPSage Venture Partners
- ACAquila Capital
Series A11 investors entered at this stage
JetBlue Ventures
Aquila Capital Partners
Ropart Asset Management
IAG Capital Partners
Flying Fish Ventures
Comcast
Cercano Management
Thayer Ventures
H/L Ventures
Tech Square Ventures
Engage Ventures
Other known investors3 additional known investors
Amazon Web Services
C5 Accelerate
Plug and Play
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about NLX on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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