MakeSpace

About MakeSpace

MakeSpace is a modern storage solution company that aims to simplify the process of storing and retrieving personal belongings. Operating primarily in urban markets, MakeSpace targets individuals and businesses that need extra storage space but want to avoid the hassle of traditional self-storage units. The company offers a full-service experience, where they pick up, store, and deliver items back to the customer upon request.

Clients can schedule appointments via the MakeSpace website or iOS app. During these appointments, "SpaceMakers" (MakeSpace employees) come equipped with tools to disassemble furniture if needed. The company provides storage bins for customers to pack their items, which are then transported to a secure storage facility. Customers can view their stored items online and request deliveries as needed. The standard storage term is three months, but customers can retrieve their items sooner, typically within 1-5 days, although it can take up to 4-6 weeks during peak periods.

MakeSpace serves a diverse clientele, including individuals needing to declutter their homes, small businesses requiring additional storage space, and even large organizations looking for efficient storage solutions. The company operates in the self-storage market, which has seen significant growth due to urbanization and the increasing need for space optimization.

The business model is straightforward: MakeSpace charges customers for the storage space they use, with fees prorated based on the duration and volume of storage. Additional services, such as furniture disassembly and item disposal, are available for custom fees. This flexible pricing model allows customers to adjust their storage needs without incurring significant costs.

Revenue is generated through storage fees, delivery charges, and additional service fees. By offering a convenient and flexible storage solution, MakeSpace aims to capture a significant share of the growing self-storage market.