LeapXpert

About LeapXpert

Founded in 2017 by Avi Pardo, Dima Gutzeit, and Rina Charles, LeapXpert is a New York-based company that has developed a communication platform focused on enabling compliant and secure business messaging. The company's leadership includes Dima Gutzeit as CEO and Avi Pardo as Chief Business Officer, who leveraged their backgrounds in enterprise software and communication technologies to address a growing market need.

LeapXpert operates as a B2B SaaS provider, targeting enterprise clients, particularly in highly regulated industries such as finance, legal, and healthcare. Its client roster includes notable names like BNP Paribas, Credit Suisse, HSBC, and Nasdaq. Revenue is generated through a subscription-based model where pricing is typically determined by the number of users and the specific messaging channels required. The company also offers additional paid services for customization, integration, and specialized support.

The core of the business is The LeapXpert Communications Platform, a Federated Messaging Orchestration Platform (FMOP) that allows employees to communicate with clients on popular consumer messaging apps like WhatsApp, iMessage, Telegram, WeChat, Signal, and LINE. The system ensures that all business-related interactions are captured, recorded, and archived, which helps organizations adhere to regulatory standards from bodies like the SEC, FINRA, and HIPAA. A key feature is providing employees with a single, unified business number for all external communications across voice, SMS, and various messaging applications, keeping personal messages private.

The platform integrates with major enterprise tools such as Microsoft Teams, Slack, and various CRMs, security, and surveillance systems. This integration allows for a seamless workflow, where employees can manage external client conversations from within their existing enterprise environment. Security features are comprehensive, including data leakage protection (DLP), information barriers, end-to-end data encryption, and antivirus/antimalware scanning. The platform's architecture is built on containerized microservices orchestrated with Kubernetes, allowing for flexible deployment on public clouds.

Since its inception, LeapXpert has raised a total of $56 million over five funding rounds. Its most recent funding was a $20 million Series B round in January 2025, led by Portage, with participation from investors like Rockefeller Asset Management and Uncorrelated Ventures. These funds are intended to scale operations, accelerate product development, and expand its global sales and marketing efforts. The company has a global presence with offices in London, Tel Aviv, and Asia, serving hundreds of thousands of users across more than 45 countries.