Power Law company profile

Kustomer

Other B2B Software · New York City, United States · Founded 2015 Unicorn

Omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences – not resolve tickets

Valuation

$100–500M

Latest valuation · 2026

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Revenue

$50–100M

Latest reported FY

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Headcount

100–500

Current team size

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Featured in Unicorn$1B+ valuation tier · Power Law dataset 2026 $1B+ revenueColt · Power Law growth-stage

Investors

14 investors on Kustomer's cap table

Sourced from Dealroom's funding history. Investor profile links are shown where available.

Seed 4 investors entered at this stage

Series A 4 investors entered at this stage

Alex Bard

Jeffrey Leventhal

George Hu

Canaan

Series B+ 6 investors entered at this stage

Norwest Venture Partners

Coatue Management

Global footprint

Where Kustomer has talent and traffic

AI talent share

0.3% of workforce is AI talent
(1 of 303 staff)

Core AI10.33%

Other AI00%

Non-AI workforce30299.67%

Workforce by country

5 countries with
team presence

🇺🇸 United States94.9%

🇬🇧 United Kingdom2.4%

🇪🇸 Spain1.9%

🇮🇱 Israel0.6%

🇳🇬 Nigeria0.6%

5 countries shown

Web traffic by country

75K monthly visits
across markets

🇺🇸 United States21.1%

🇳🇬 Nigeria5.6%

🇬🇧 United Kingdom5.6%

🇮🇳 India5.2%

🇦🇺 Australia4.1%

Top 5 markets shown

Market sentiment

What the market is saying about Kustomer

An AI-synthesized read of the highest-engagement posts about Kustomer on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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