J
JRNI
AI · London, United Kingdom · Founded 2008
Combines a customer engagement platform with applications that put omnichannel conversion at the heart of business MoreLess
JRNI is a leading customer engagement platform that specializes in appointment scheduling and analytics. The company serves a diverse range of clients, including retail, financial services, and public sector organizations, helping them create seamless and rewarding customer journeys. Operating in the customer relationship management (CRM) and customer experience (CX) markets, JRNI offers a suite of APIs that allow businesses to manage appointments, customer data, and staff schedules efficiently. The business model is primarily subscription-based, generating revenue through recurring fees for access to its platform and premium features. JRNI's comprehensive analytics tools provide actionable insights, enabling clients to optimize their operations and improve customer satisfaction. The platform's robust API infrastructure supports various user roles, including public, member, and admin, ensuring secure and tailored access to different functionalities. JRNI has been recognized as a market leader in queue management software and has received accolades for its innovation in the eCommerce and retail sectors.
Keywords: customer engagement, appointment scheduling, analytics, CRM, CX, retail, financial services, public sector, API, subscription-based.
Company overview
JRNI company information
The essential company record, classifications and operating signals in one place.
- Status
- Operational
- Founded
- 2008
- Headquarters
- London, United Kingdom
- Employees
- 80
- Open positions
- 2
- Dealroom signal
- 76.4
- Investment activity
- 1 companies · latest Feb 2025
- Capital deployed
- $0
- Preferred round
- LATE VC
Valuation & funding
JRNI funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES C✓Equity / VC | Aug 2019 | $6M | $70M | PeakSpan Capital · Somerston Group · Downing Ventures | — |
| SERIES C✓Equity / VC | Apr 2018 | $13M | $54M | Downing Ventures · PeakSpan Capital | ↗ |
| DEBT✓Debt | Mar 2017 | $2.6M | — | Clydesdale Bank | — |
| SERIES AEquity / VC | Apr 2015 | $4.9M | $19M | Craigie Capital | — |
| EARLY VC✓Equity / VC | Jan 2014 | $1M | $4M | Deep Ventures · The Deep Group | — |
| SEED✓Equity / VC | Apr 2011 | Philip Crawford | — |
Financials
Revenue, earnings and profit over time
Reported history and available estimates. Estimated years are marked “E”; sparse fields are left blank rather than inferred.
Growth signals
JRNI website traffic
Latest recorded traffic for JRNI is 240K monthly website visits, up 9.1% over the last three months. JRNI's team declined 4.8% over the past year.
Hiring
Open positions at JRNI
Current openings linked to this company in Dealroom.
Comparisons
JRNI compared with similar companies
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Capital deployed
JRNI investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Talent graph
JRNI's talent
Source: Dealroom Talent Intelligence.
Investors
9 investors on JRNI's cap table
Sourced from Dealroom's funding and investor records.
Global footprint
Where JRNI has talent and traffic
team presence
In the news
Latest news about JRNI
Recent press, funding announcements, and product moves mentioning JRNI — open to read from the original sources.
Market sentiment
What the market is saying about JRNI
An AI-synthesized read of the highest-engagement posts about JRNI on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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