COMPANY PROFILE

Goodays

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Enables users to leave feedback directly to the business

Paris, FranceFounded 2011Marketing

Valuation $0–100M Latest valuation · 2019

Revenue $1–10M Latest reported FY

Headcount <100 Current team size

Total funding $10–50M Disclosed equity funding

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About Goodays

Critizr is a leading Customer Feedback Management Platform in Europe, serving over 90 major companies across 25 countries and 20 different sectors including retail, banking, travel, entertainment, and hospitality. The platform enables businesses to listen to and understand their customers, empowering staff to take actionable steps to improve customer experiences. Critizr operates in the customer experience management market, providing a multi-channel, single interface hub that captures customer insights at every stage of the customer journey, whether in-store, online, on mobile, or through third-party partners like Google My Business. The business model is primarily SaaS (Software as a Service), generating revenue through subscription fees from businesses that use the platform. Critizr's comprehensive suite includes features like centralized feedback and reviews, reinvented surveys with high conversion rates, and actionable dashboards for front-line staff.

Source: Dealroom company data

At a glance

Status: Operational
Founded: 2011
Headquarters: Paris, France
Employees: 83
Open positions: None listed
Dealroom signal: 70.3/100
Industry: Marketing
Sub-industry: CRM & Sales
Sector: Marketing, Navigation, Retail, SaaS, Customer Service, Feedback, Communication, Tech in Fab, KoelnBusiness
Business model: SaaS
Client focus: b2b
Links: Website LinkedIn X

Latest news

Press, funding announcements and product moves mentioning Goodays.

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Funding history

7 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
LATE VC✓Equity / VC	Jun 2022	$0	—	XAnge	↗
SERIES B✓Equity / VC	Oct 2019	$17M	$66M	Point Nine · Runa Capital · CapHorn · 83North	—

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Financials

Revenue, earnings and profit over time

Revenue, earnings and other financial measures where available. Years marked “E” are estimates.

Year	Revenue	Growth	Profit	Margin
2026
2025
2024
2023
2022
2021
2020		—

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Growth signals

Goodays website traffic

Latest recorded traffic for Goodays is 19K monthly website visits, up 26.7% over the last three months. Goodays's team declined 1.2% over the past year.

Latest monthly visits19K 3-month web change+26.7% 1-year team growth-1.2%

Monthly website visitsJun 2015–Jul 2026

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Summary metrics are public; monthly history is available with a demoCompare with peers →

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CCComm100 Network CorporationThe People-First, AI-Powered Omnichannel Customer Service Platform	Vancouver, Canada	Operational