Get Harley

About Get Harley

GetHarley is a pioneering telehealth platform that connects individuals seeking skincare advice with experienced clinicians. The company operates in the burgeoning telehealth market, serving clients who require personalized skincare consultations and treatments. The business model is centered around online consultations, where clients answer a few questions about their skin and availability, and are then matched with a clinician best suited to their needs.

The consultation takes place via a video call, during which the clinician discusses the client's skin goals and concerns, and recommends a bespoke skincare plan. This plan includes medical-grade products that can be delivered directly to the client's door. GetHarley's network of over 1000 clinicians includes aesthetic doctors, plastic surgeons, and dermatologists with years of experience in addressing specific skin issues such as acne, pigmentation, fine lines, and general healthy ageing.

The cost of an online consultation is £40 for a 30-minute session, significantly less than an in-clinic visit. For clients with a complicated medical history or severe skin conditions like psoriasis or eczema, a 30-minute consultation with a senior level consultant dermatologist is available at £150 a session.

In terms of revenue, GetHarley makes money from the consultation fees and from the sale of the recommended skincare products. The company's value proposition lies in its ability to provide personalized, expert skincare advice at a fraction of the cost of traditional in-person consultations, and the convenience of having the recommended products delivered to the client's door.