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Firsthand

Health Tech & Medtech · New York City, United States · Founded 2021

Building and scaling a world-class team dedicated to delivering life-changing outcomes to individuals with serious mental and physical illnesses MoreLess

Firsthand Cares is a startup operating in the mental health care sector, providing support and resources for individuals living with serious mental illness. The company's unique selling proposition is its emphasis on shared lived experience, meaning that many of its team members have personal experience with mental health challenges. This approach fosters trust and understanding, which are crucial for sustainable recovery.

The company's primary clients are individuals living with serious mental illness, who often face barriers to accessing the care and support they need. Firsthand Cares aims to bridge this gap by offering a range of services, including personal guidance, community resources, and mental health advocacy.

The business model of Firsthand Cares revolves around providing these services to clients, likely funded through a combination of private payments, insurance reimbursements, and possibly grants or donations for non-profit operations. The company generates revenue by charging for its services, which are delivered by a team of experienced professionals and guided by a strong commitment to improving mental health outcomes.

Firsthand Cares operates in the broader healthcare market, but specifically within the mental health sub-sector. The company's focus on lived experience and personal recovery journeys sets it apart from traditional mental health service providers.

In conclusion, Firsthand Cares is a mental health startup that leverages shared lived experience to provide much-needed support and resources to individuals living with serious mental illness. Its business model is centered on service provision, and it operates in a market with a growing recognition of the importance of mental health care.

Keywords: Mental Health, Shared Lived Experience, Support Services, Serious Mental Illness, Healthcare Market, Personal Recovery, Community Resources, Mental Health Advocacy, Service Provision, Personal Guidance.

Valuation $100–500M
Revenue $10–50M
Headcount 100–500
Total funding $50–100M
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Company overview

Firsthand company information

The essential company record, classifications and operating signals in one place.

Status
Operational
Founded
2021
Headquarters
New York City, United States
Employees
191
Open positions
12
Dealroom signal
89.0
client focusb2csub industryHealth Platformbusiness modelMarketplace & ecommerceindustryHealthindustryWellness BeautysectorMental HealthsectorTech for Medical ProfessionalssectorTech for PatientssectorHard Tech

Valuation & funding

Firsthand funding history

Company financing events and reported valuations.

Deal typeDateAmountValuationInvestorsSource
LATE VCOther financing Jul 2026 $10M $141M Undisclosed
LATE VCOther financing Feb 2023 $28M $112M GV
EARLY VCOther financing Dec 2021 $15M $59M Undisclosed
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Financials

Revenue and workforce over time

Available revenue and workforce history. Fields without reported data are omitted.

YearRevenueGrowthEmployees
2026 $19M 0% 191
2025 $19M 0% 153
2024 $19M 0% 196
2023 $19M +300% 164
2022 $4.7M 76
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Growth signals

Firsthand website traffic

Latest recorded traffic for Firsthand is 7.2K monthly website visits, down 40% over the last three months. Firsthand's team grew 24.8% over the past year.

Latest monthly visits7.2K 3-month web change-40% 1-year team growth+24.8%
Monthly website visits44 observations · Dec 2022–Jul 2026
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Comparisons

Firsthand compared with similar companies

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Talent graph

Firsthand's talent

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Team profiled 11 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators 6 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Investors

1 investor on Firsthand's cap table

Sourced from Dealroom's funding and investor records. Investor profile links are shown where available.

Series B+ 1 investor entered at this stage

Global footprint

Where Firsthand has talent and traffic

Workforce by country
1 countries with
team presence
🇺🇸 United States100%
1 country shown

In the news

Latest news about Firsthand

Recent press, funding announcements, and product moves mentioning Firsthand — open to read from the original sources.

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Market sentiment

What the market is saying about Firsthand

An AI-synthesized read of the highest-engagement posts about Firsthand on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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