Cornershop

The business functions through a hyperlocal marketplace model. Customers use the Cornershop by Uber mobile or web app to order from supermarkets, pharmacies, and other specialty retailers in their city. A network of independent shoppers receives these orders, fulfills them in-store, and delivers them to the customer's location, often within 60 to 90 minutes. The platform's features include multi-store checkout, order tracking, and the ability for customers to communicate with shoppers to handle substitutions for out-of-stock items. This focus on shopper training and customer communication is a key part of its service quality.

Cornershop's revenue model is multifaceted. It generates income through delivery fees charged to customers and by marking up the prices of products from stores with which it does not have a formal partnership. For partner stores, the company may earn a commission on sales generated through the platform, which can allow for in-store pricing for consumers. A significant milestone occurred in October 2019 when Uber announced its intention to acquire a majority stake in the company, a deal that closed in 2020. By July 2021, Uber had acquired the remaining 47% stake, making Cornershop a wholly-owned subsidiary and one of Chile's first tech unicorns. This acquisition integrated Cornershop's service into the Uber and Uber Eats apps, expanding its reach across the Americas.