ConsejoSano

About ConsejoSano

ConsejoSano, founded in 2014 by Abner Mason, Alex Denny, and Jamie Morganstern, operated as a patient engagement platform targeting multicultural and underserved populations within the U.S. healthcare system. The company was later rebranded as SameSky Health. Founder and CEO Abner Mason's background is deeply rooted in health policy and advocacy; he served as a Chief Policy Advisor to Massachusetts governors, was appointed to the Presidential Advisory Council on HIV/AIDS by President George W. Bush, and founded the Workplace Wellness Council of Mexico. This experience informed the company's mission to address health disparities by building trust with patients.

The firm's business model focused on providing culturally and linguistically tailored communication and care navigation services to health plans, providers, and health systems. Its clients were primarily entities serving Medicaid and Medicare populations, aiming to increase engagement and improve health outcomes for their members. ConsejoSano generated revenue by offering its platform and services to these large healthcare organizations, helping them connect with diverse patient groups. By 2020, the company's platform was utilized by four of the top five managed care plans in the country.

The core service was a technology platform that combined multi-channel communication tools—like text messaging, phone calls, and email—with data analytics and a multilingual care team. This platform used millions of cultural data points to create personalized patient outreach in over 25 languages. This approach moved beyond simple translation to ensure messaging was culturally relevant, thereby building trust and improving patient navigation of a complex healthcare system. The service assisted with scheduling appointments, understanding benefits, and connecting patients to community services, effectively addressing social determinants of health. The company raised a total of $24 million over several funding rounds, including a $17.1 million Series B in September 2020, before being acquired by Included Health.