Connectiva Systems

About Connectiva Systems

Connectiva Systems, established in 2000 by co-founder Avi Basu, provides revenue and risk management software solutions tailored for the telecommunications, media, and utility sectors. The company is headquartered in New York City, with its primary Global Innovation Center located in Kolkata, India, where it develops its core intellectual property.

The firm’s business model is centered on licensing its proprietary software and providing related services to global service providers. Its target clients are large-scale operators, managing subscriber bases that range from 2 million to over 100 million across mobile, cable, wireline, and business segments. The company generates revenue by deploying its software suite, which helps clients identify and mitigate financial risks, ultimately aiming to reduce revenue leakage, combat fraud, and improve operational profitability.

Connectiva's core product is the ONEREViEW™ integrated platform, a suite that includes modules for revenue assurance, fraud management, credit risk management, and customer experience analytics. This platform is designed with a "configure, not code" architecture, allowing clients to customize the system to their specific operational needs without requiring direct intervention from Connectiva. In a move to broaden its service delivery, the company also launched ConnectivaCloud, a portfolio of hosted analytics applications accessible as a cloud-based service, blending consulting and managed services to achieve specific business outcomes for its clients.

A key milestone in the company's history was securing a significant funding round on September 23, 2008, which raised $17 million from investors including IFC, SAP Ventures, Uni-World Capital, and IndoUS Venture Partners. This capital infusion was intended to support the company's expansion into developed markets like Europe and the US, while maintaining its focus on emerging markets in Asia and MENA. Over the years, Connectiva has partnered with major telecom operators such as Bharti Airtel, Etisalat, and Cable & Wireless.