Cityworks

About Cityworks

In 1996, a company was founded with a vision to help local governments and utilities manage their public assets. That company, originally Azteca Systems and led by founder Brian L. Haslam, would become known as Cityworks. The core idea was to build an enterprise asset management (EAM) system centered around geographic information system (GIS) technology. This approach allowed municipalities to track, manage, and maintain critical infrastructure like water systems, streets, and public facilities in a visual, map-based way. Cityworks built its platform exclusively on Esri's ArcGIS, a widely used mapping and spatial analytics software. This strategic decision meant they weren't just another software company; they were empowering the existing GIS data that many organizations already had, saving them the cost and complexity of data integration. The software provided a comprehensive solution for everything from handling service requests and managing work orders to permitting and licensing. By the late 2010s, over 700 utilities and local governments were using the platform. A major turning point came in October 2019 when the publicly traded technology company Trimble announced it was acquiring Cityworks. The move was strategic for Trimble, aiming to expand its portfolio into digital asset management for the entire lifecycle of infrastructure. For Cityworks, joining Trimble provided an opportunity for global growth and further innovation. The acquisition marked the next chapter for the Sandy, Utah-based company, integrating its powerful GIS-centric approach into a larger suite of tools for building and managing the world around us.