Beside

Beside, formerly M1, operates as a business communication service delivered through a mobile application, targeting entrepreneurs, freelancers, and small business owners. The platform integrates a business phone service with an artificial intelligence assistant to streamline communication workflows.

Clients can either port an existing business number or obtain a new one with a chosen area code. The service includes unlimited calls and texts to the United States and Canada. The core functionality lies in its AI capabilities, which record and transcribe calls with a reported 95% accuracy. Following each call, the system automatically generates summaries, captures key points, creates to-do lists, and identifies follow-up actions. These outputs can be shared or exported for integration into other business tools.

The business model appears to be a subscription-based service (SaaS), offering its comprehensive feature set for a single price with no specified hidden fees. This structure provides users with a predictable cost for managing their client communications and administrative tasks associated with calls.

Keywords: call transcription, AI assistant, business communication, automated summaries, task management, VoIP, business phone number, freelancers, small business owners, call recording