AXON Networks

About AXON Networks

AXON Networks operates as a strategic partner for Internet Service Providers (ISPs), aiming to transform their business from a utility-based billing relationship to a comprehensive, customer-centric experience. The company was established in April 2021 as a spin-off from its parent company, Greenwave Systems. The founding team includes Martin Manniche, who also founded Greenwave Systems and serves as the CEO of AXON Networks, and Rick Clemmer, the former CEO of NXP Semiconductors, who is the executive chairman of the board.

The company's inception was supported by $27 million in funding from various technology and venture capital investors, which was allocated to its launch, product development, and potential future acquisitions. A significant milestone occurred in October 2024, when AXON Networks acquired DZS's service assurance and Wi-Fi management software portfolio for $34 million in an all-cash deal. This acquisition included the assets and IP patents for CloudCheck, Expresse, and TruSpeed, along with a development team and established customer base.

AXON Networks addresses the decline in brand value for ISPs by tackling common consumer pain points such as uninspired hardware design, stagnant router management, and reactive customer support. The business model is centered on providing a holistic suite of products and services. This includes a full portfolio of customer premises equipment (CPE) such as high-speed routers supporting DSL, Fiber, 5G, and MESH technologies, which the leadership team had experience deploying to major clients like Verizon and CenturyLink prior to the company's launch. The core of their offering is a robust, AI-driven orchestration platform with analytics capabilities that allows ISPs to manage and troubleshoot networks in real-time. This platform enables proactive network maintenance and self-healing, which helps to improve the quality of experience (QoE) for end-users. By partnering with ISPs, AXON Networks helps them devise strategies to reduce customer churn, lower support call volumes, minimize truck rolls, and increase average revenue per user (ARPU).