COMPANY PROFILE

Techsee

Intelligent Visual Support for contact centers and field service helps you Improve Customer Service while Reducing Support Costs

Herzliya, IsraelFounded 2015AI

Valuation $100–250M Last recorded · 2020

Revenue $10–50M Latest reported FY

Headcount 100–500 Current team size

Total funding $50–100M Disclosed equity funding

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About Techsee

TechSee is a company that has developed a remote visual assistance platform that uses computer vision AI and augmented reality to help businesses provide better customer service and technical support. The platform allows customers to use their smartphone cameras to show a technician the problem they are having, and the technician can then use augmented reality to guide the customer through the troubleshooting process. This can be used for a variety of purposes, such as helping customers set up new devices, troubleshoot problems with existing products, or even provide remote training.

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The company's target market is businesses that provide customer service and technical support for their products. This includes companies in a variety of industries, such as telecommunications, consumer electronics, and smart home. TechSee's business model is based on a subscription fee, which is charged to businesses based on the number of users and the features they need.

TechSee makes money by charging businesses a subscription fee to use its platform. The company has a number of different pricing plans, which are designed to meet the needs of businesses of all sizes. TechSee also offers a free trial of its platform, so that businesses can try it before they buy it.

Source: Dealroom company data